Lisburn, United Kingdom
1 Pond Park Rd
$$
+44 2892662173
N/A
Delivery
Wheelchair-accessible entrance
I arrived on Saturday for to get my Father pension at 3.15pm as it was the only post office open in lisburn. I stood in a very long queue for about 10 minutes only to find out that it was closed. When I got back to the car I checked again and it still said that it was open. Not happy about this if they don't waken up and do a bit of work with customer relations they would be better off closing for good..
like
Disgusted with the service from staff
Incompetent staff with little knowledge and even less interest
Post Office website says this Post Office is open until 7pm. I phoned 3 times before I checked the website to find out the closing time, but nobody answered any of the times. I arrived at 17:57, so had plenty of time and there was only one gentleman in front of me in the queue. Bonus!! At exactly 6pm the lady behind the counter asked the gentleman in front of me what service he wanted (there was already another person being served, by the two people behind the counter). He was collecting a parcel. She said that was OK. She called me forward and asked what service I wanted, it was an international driving permit I was after. Sorry, we're closed was the answer. Short and abrupt. You're closed I asked? Yes, that would take me well past my time, was the answer. I asked if there were any other Post Offices open late? She didn't know, but reminded me they were closed and I wouldn't be getting served. Attitude and service, both appalling. I'll make a point of avoiding this Post Office in future.
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