Ponta Delgada, Portugal
Largo de, R. dos Manaias 53/57
N/A
+351 296205340
We were charged 140 US for a plastic mud guard that was loose and flapping around at highway speeds. I removed the mud guard and placed it in the trunk. When we returned the car I explained the situation. Autatlantis claimed the replacement part and labor was our responsibility. I saved the mud guard for them because it looked fine and I was sure it could be remounted. I feel this was a scam to overcharge us. I made a claim thru our credit card, but Autatlantis disputed the claim and the credit card co. sided with them. I will be cancelling our USBank account as well out of frustration. Sometimes being honest does not work when you are dealing with distrustful people.
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Really nice experience. Rented a scooter with them. Good price and staff really professional. Raccomanded
We waited until a few days before our trip to make a car reservation, so our options were limited, but Autatlantis really came through. The process at Ponta Delgada airport was quick and friendly (even with our limited Portuguese). We paid a little more because we waited too long and wanted an automatic transmission (supplies are limited and pricier across the island), but it was worth it to us because we are not very comfortable with manual and some of the roads we took were small, had a lot of sharp turns, and traffic. They had a couple of locations around the island, so adding another driver in another town was not a problem. Overall, great experience and glad we went with Autatlantis.
Very helpful staff. Super easy, in and out really fast.
Our hotel made arrangements for us to pick up a car at 10am and when we got to their rental place by the dock at 9:50, there was a sign hanging on the door that they would be right back. After 15 min of waiting, a nice security guy called then and they said they would be back at the store in 10 min, which was a lie, we waited nearly half an hour more. Total waste of time. NEVER would rent from them and don’t let your hotel steer you to this rental car company, they are terrible!
Very professional and friendly employees who gave efficient service. One employee in Flores was very knowledgeable, very fast, had helpful travel tips and directions, and was just awesome. They have a selection of vehicles at competitive prices. The vehicles were clean, functioned great, and were suited to my needs.
Good selection of Cars from cheap to luxury
We had a great experience with Autoatlantis. The counter is right in the airport. The staff were very friendly and helpful. Our flight plans changed and they allowed us to keep the car longer at no extra charge and when we called to check about this change we were connected to a person immediately. We dropped off the car in under 2 minutes with no extra charges or fees! If highly recommend this company.
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