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Micauto rent-a-car

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Ponta Delgada, Portugal

micauto.com
Car rental agency

Micauto rent-a-car Reviews | Rating 4.2 out of 5 stars (8 reviews)

Micauto rent-a-car is located in Ponta Delgada, Portugal on Av. Infante Dom Henrique 109. Micauto rent-a-car is rated 4.2 out of 5 in the category car rental agency in Portugal.

Address

Av. Infante Dom Henrique 109

Phone

+351 296284382

Accessibility

Wheelchair-accessible entrance

Open hours

...
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D

Davydenko Elina

Our experience was absolutely positive. The company representative gave us a call upon our arrival to the airport. The car was better, than we booked Our departure was early morning and we had to drop the car at 5 am. There were absolutely no doubts regarding our early drop. The guy (I haven't asked for his name, unfortunately ) met us, we left a car and he took us to the airport. Perfect timing. Good service!

A

Arkadii Korotaev

No problems, a little tired car (Opel Corsa, 5 years, 80k kilometres) but was running fine. Happy with the result given the price. Helpful and friendly staff. We picked up the car in the town centre and returned it in some area near the airport - and were transferred to the airport itself.

R

Raphael Fischer

Really friendly staff, very easy, fast, and good rates. The car was in perfect condition. Can only recommend this company.

L

Loris L

Perfect experience with really nice staff. The car was a level up compared to what we booked. I recommend.

C

Catarina Ramalho

Super irresponsible. I almost lost my return flight to Lisbon due to their irresponsibility. I was granted that I could deliver the car at 5 AM (the start of their shift) in their warehouse near the airport and I could easily get my flight which was at 5h55 AM. I was at the warehouse since 4h40. I waited until 5h30. I had to take a taxi not to lose my flight. NOBODY WAS THERE. Only me and another person who had rented a car as well and was in the same situation as me. We tried to called their phone numbers (which supposedly were 24/7), and NO ONE TOOK THE CALLS. We left the keys under their gate (they didn't even had a postmail box) and we had to call for an urgent taxi to reach the airport on time. This is totally irresponsible, very disorganized and I wish for no more. Do not rent here, otherwise you might loose your flight due to their bad behavior towards their clients.

C

Cintia Cardoso

Very desorganized company! We rented a car and it was promissed for the staff that at 5 am we could deliver ther car so it could be possible catch our flight at 5.50am. Believe or not: at 5.20 am the staff responsible to inspect the car was not there. After loads of calls without answer from them, we had and (other people at the same situation) to deposit the keys under the door (otherwise we could lost our flights). It seems that keep their promisses made with their costumers and being on time are not their priority.

N

Nicolas Turrell

The car was great. The pickup from the airport and getting the car was super quick and easy. However, the drop off was awful. We had a flight at 9am and was told 8am would be fine to drop the car off and then they would drive us to the airport as the agency is located about 8 mins drive from the airport. We arrived about 740am just to be safe and no one was there which was fine. And then around 745am the guy working arrived from the airport with 3 new clients that he wanted to check in before he would look at our car and drive us to the airport. By the time 8am arrived, he still had 2 people to check in and told us he would drive us afterwards. After we told him we would miss our flight he just said to leave the keys and take a taxi which we were meant to pay for. Really suggest they get another employee working during peak times instead of just one guy to take care of everything.

A

Annie Goldmann

Wow! Unbelievable customer service. Thank you for going above and beyond. I highly recommend this Car rental. Professional and dependable.

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