Pontefract, United Kingdom
Minsthorpe Ln, South Elmsall
$$
+44 1977642376
N/A
Wheelchair-accessible entrance
Car wash
Absolutely appalling, the staff have no idea what customer service is,, offering answers to questions with grunts, pointing fingers and a lot of moaning. Disgraceful behaviour
like
Visited this petrol station 23/7/19 for some v-power and when i went to pay, i was verbally abused. The morbid looking, miserable woman behind the counter began banging on the window when i tried to use the app. I went inside and she began shouting at me when i had done nothing wrong. I asked who she was speaking to and she began dragging family members into it when she doesnt even know my family. She then told me to 'pay for my fuel and f*ck off out' and that i was 'f*cking barred'. I then went back to my car and she began shouting again. Extremely poor service, time to get rid of the monster behind the counter and get someone to serve who doesn't look like they've had to give up the benefits and start work. Horrible woman. And if i want fuel again, i wont be told where i cant go by an employee who cant stand young people. so dont worry. Ill be back. :)
Tired garage that desperately needs renovation. My closest Shell service station I rarely go due the fact they sell little apart from chocolate (no Costa machine?!? In this day?) and even if you only call for petrol the V-Power is often out of service.
When i got there the member of staff was smoking a cigarette on the garage grounds. Highly disturbing. Furthermore she told me to wait outside the shop until she finished her cigarette. Awful customer service and clearly an unacceptable knowledge of safety and well erm..... common sense!!!
Only place with V-Power for quite some distance but the garage looks very tired and service is nothing to write home about.
Deli
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