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Lucas of Launceston Ltd

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Pontypool, United Kingdom

lucasoflaunceston.co.uk
Used car dealer

Lucas of Launceston Ltd Reviews | Rating 4.6 out of 5 stars (5 reviews)

Lucas of Launceston Ltd is located in Pontypool, United Kingdom on 1B Station Rd, Griffithstown, Sebastopol. Lucas of Launceston Ltd is rated 4.6 out of 5 in the category used car dealer in United Kingdom.

Address

1B Station Rd, Griffithstown, Sebastopol

Phone

+44 1495757777

Open hours

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M

michael hogan

Great dealer. Easy and straight forward car perchace by phone. Jason Paid full price quoted for our px. Delivered our new car to Birmingham free of charge. New car came fully serviced with a new mot & 6 months warranty. Can not fault this company would recommend to anyone. Wife loves her Kia Soul from Lucas of Launceston Big thank you to Jason excellent service.

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Elliott Fougman

Purchased a car from Jason totally over the phone. Asked a local mechanic to check it out and he confirmed it was fine. Unfortunately when the car arrived it was missing its service history. I exchanged many phone calls and emails with Jason who promised over and over to send the history but this never happened. Really disappointed as car is worth less without its history.

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Danilo ferreira da silva

We were viewing two cars that day (this one first). Jason was very professional about it and gave us enough time to make a decision, there was absolutely no pressure. To top it up, the car we drove to get there broke down and he helped us sort that out - greatly appreciated as it would’ve been a struggle to get it back to town. Will the car serve well, we will definitely be coming back next time.

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John Rawlings

Good customer service, cars at right price, well worth a visit when looking for your next car.

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Tom Woolley

I cannot think of a single bad thing to say about these guys. I live a fair way from Pontypool but had a great buying experience. It was well worth the trip and the site is well kept, tidy and the cars are for the most part exceptionally clean. Jason didn't approach me on the forecourt with pushy sales tactics unlike the majority of places, and waited until I was ready to talk. Any questions I had about the car were answered, and some minor faults were fixed prior to the sale, no issues were had there. Easy buying experience, but it's the after sales where I have been very impressed. Unfortunately after just 7 weeks the water pump on my Z4 failed, breaking other parts too, and when the warranty company wasn't able to cover the full cost of repairs, Lucas of Launceston stepped in and paid the remainder for me. Morally they should I suppose, but I was still surprised with the speed with which that decision was made by them. A quick phone call was all it took. Highly recommended, would buy a car from them again.

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