Poole, United Kingdom
5 Redlands, Branksome
N/A
+44 1202768016
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Really impressed with the service at Decathlon Poole yesterday. Their Bike Tech Paul went above and beyond to ensure that my daughter's bike was ready for collection on her birthday. A massive thanks, especially considering the current situation.
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Used the Decathlon web site to track down the electric mountain bike we wanted. Stock level info available was excellent , called ahead to reserve the products. Cycle sales assistant was both knowledgeable and technically competent to add the extra accessories. We bought two electric mountain bikes which we had been looking for for ages. Put onto our car bike rack by the Decathlon team. What more service could you ask ,Just 5 stars from myself and my wife
I had an issue with a recently purchased bike which Paul dealt with swiftly and professionally. The rear wheel hub was loose on my new Triban. Paul took the rear wheel apart and repaired the problem on the same day. He also ordered a new wheel in the event of any further problems. I was very pleased with the service.
Thankyou very much Decathlon for my fabulous new bike. It was put together by Paul who did a great job and was very helpful in showing me everything I needed to know. Thankyou Paul and your great service Kim
Great lil store with very helpful staff.
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