Poole, United Kingdom
42 Churchill Rd
N/A
+44 1202723283
Their customer service is shocking. A new boiler installed just over a year ago, pipes unravelling and causing a bad leak yet they only want to come out at their hourly rate (see other reviews and their replies) as parts only guaranteed for one year! How about substandard and faulty work done in the first place? No doubt there will be a trite reply from them on this review. My advice - steer clear!
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Excellent, fast and efficient service! Our boiler had been on the blink over the winter, and today it finally decided to refuse us hot water. Suspecting a faulty diverter valve, we immediate Googled plumbers close by and came across JC Gas, we gave them a call at 11am and within 4 hours they had someone over to fix the boiler. It only took 1 hour for their engineer to diagnose the issue and replace the valve, this included time where the engineer waited just to make sure the problem had been resolved. We now have hot water (YAY!) and are very happy with the service provided. They were very friendly, communicated well (they call up to let you know when they are going to arrive), and the price was extremely reasonable. Would recommend and use again :) Have attached a photo of our beautiful new valve!
Very friendly and knew exactly what he was doing, excellent service.
Quick, reliable service
I thought I had san issue with my hot water but after speaking to an extremely helpful engineer who happened to be in the office he diagnosed the issue meaning there was no immediate need for a plumber. This is outstanding service and I will be using JC when the part eventually needs replacing. You can’t beat honest advice. Well done JC.
Deli
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