Poole, United Kingdom
Unit 6 Acorn Business Park, Ling Rd
N/A
+441202804111
Sadly this company didn't meet expectations. I rung to request course info and dates for my husband. Was told they'd be with me by the end of the day via email. 5 days after this initial contact I have rung each day to advise we're still waiting on the email with course info. Each time I've been politely reassured by various staff members that the info would be sent that day and apologies have been made. Some 7 days later, still no email. Disappointed, and my husband has made the decision to go elsewhere. 2 stars given as the company were always very polite and courteous on the telephone.
like
The man that came was fantastic really cant recommended him and the company enough brilliant customer service I would use again but did cost over 550 but needed my back door fixed the locking mechanism on back door had snapped the door is over 25yrs old took 2 days to find a part and fix it also he wore a face mask and so did i
I cannot fault anything. The answer to my telephone call by a real person was extremely helpful and polite. The operative, Mark, arrived within about half an hour - sooner than the 1 - 2 hours predicted. He repaired the lock on my double-glazed balcony door within half an hour and gave very useful advice, not only about that door, but also on the bathroom door handle. The balcony door lock works much better than I remember it having done before.
Was locked out with my wife and family last week, called a few other companies, who just either couldn’t be bothered to help out or said that they wouldn’t come out because they wouldn’t need to put a new lock in (money grabbing, springs to mind!!!) I then called Keytech, they were very polite and understanding and also said they would do their best to keep the cost as low as possible and not fit anything new unless it was necessary. Mark arrived about 20 minutes after calling them, he got us in quickly, didn’t need to fit anything new and even looked at the security on our shed. We received a very good service from Mark and I would highly recommend them and will get them back again to help with the shed. Thank you Keytech
After getting locked out with my two year old on a Tuesday morning whilst on our way to nursery. I called Keytek, who were lovely. Timothy, the locksmith who came was great and kept me updated on how far away he was. It took no time at all to get back in the house and I was very relieved I could pay by card! Who carries cash these days?!? Definitely recommend!
Deli
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