Poole, United Kingdom
Old Town Market, Dear Hay Ln
N/A
+44 8001690190
They make you feel like a criminal. I organised childcare and it took an hour to get there, to then sit there for 10 minutes to tell me I had done everything I needed. They are very unhelpful, unsupportive and cold. I brought a coffee, when I got to the door I was told it wasn't allowed in by a bouncer. I'd not taken a sip from it yet and he made me put it in the bin. As I was only there for 10minutes it was so over the top and such a waste he could have kept it for me if I wasnt allowed it in. Looking round the office every member of staff had a coffee in the same take away cup as well as visitors to the centre. It made me feel unworthy and inadequate. This place needs to recognise that it's here to help people not to I force judgement.
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If you treat the staff with respect then you are treated with respect. If you go in with an attitude then of course you will have issues. Staff have always been very helpful and understanding to me.
So i am actively looking for work, and thought i should maybe sign on just to keep my national insurance up to date.. So i make an appointment... it is in 2 weeks time! I have since found a job and i wish to do the right thing and cancel my appointment this moring but not a single contact number given or offered works, its a fax number? Very poor service.. as i have been unable to cancel my appointment for this morning, i am so dissatisfied with the lack of service and the incorrect ways to help me actively cancel my appointment. Please sort out the service and data you have on line.. as the numbers are incorrect and you have made my morning very stressful trying to do the right thing to inform you i wish to cancel. A Very soul destroying and unhelpful service. I have wasted over 5 hours filling out the on line forms.. to waste an hour this morning to try and contact you. No wonder people seeking assistance become so frustrated and annoyed.
Very helpful. Amazing service.
Clean and friendly office. They are keen to help people in need as well.
Deli
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