Poole, United Kingdom
48B High St
N/A
+447405439800
They don't seem to have a clue what they are doing. Went in to get a phone unlocked and the guy behind the counter couldn't even turn it on, or unlock the screen (it says "swipe up to unlock" at the bottom of the lock screen). He then said it would cost 45 and take 10 days to generate a code (you can get them online in 24 hours for 5). I explained that the phone had a blocked counter so couldn't be unlocked by code (I'd already tried that approach), but he didn't seem to understand the difference between a blocked counter and a locked network. Definitely not "Phone Experts" despite the homemade sign on the counter...
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Took a laptop in for repair, paid in advance for a new screen, was told a very quick and easy job but money needed upfront as a guarantee. Week later, waiting on part. Month later, waiting on part. Six, SIX !! Months later, no answers, Then the guy disappeared with my laptop and the money for the repair. Disgusted.
Took 4 of my mobiles too look at and then vanished into thin air !!
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