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Absolute fantastic service would highly recommend talking to Roshin Ali she was so helpful and very nice to deal with thank you, will see you again soon for the next bathroom. Merry Christmas
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stunning show room. Great prices and friendly staff
Purchased several items including bathroom furniture and tiles. Always dealt with Caoimhe who was amazing she helped every step of the way even though we were very indecisive, nothing was ever too much for her. Once we had delivery of all the items her after sales service was exemplary. Highly recommend
Excellent experience dealing with Porcelanosa Manchester. Having dealt with them on several occasions in the last 6 months I have found them more than accommodating. Roshin was a great help in choosing the tiles and ensuring that they were suitably priced. The aftersales experience coundn't be faulted, they even expedited an extra box of tiles as we ran short. I couldn't ask for more. I would recommend them without a moments hesitation.
Some time ago I purchased a shower screen from Porcelansa. Unfortunately one of the hinges failed. The screen is a high quality item which was made to order using the non-standard dimensions of my shower cubicle. Replacing the screen and hinges for new was going to be expensive and so not the ideal solution and so I contacted the guys at Porcelanosa to enquire about purchasing a new hinge. The hinges are no longer available and the guarantee period had passed by some years However I was contacted by Sam Hockenhull and was pleasantly surprised to learn that the screen would be replaced along with hinges, free of charge. Wow, whats the catch? Absolutely no catch at all. Plus Porcelanosa would send a team to my property to install the new screen. Other team members began contacting me, Andy Beesley gave me updates on the new screen and made sure I was happy with everything. I had mails from Kevin Spring the showroom manager. The guys could not have done more to help me. An installation date was agreed at a time that was convenient for me. The installation team were of the same high quality. They arrived ahead of time (got a call first to make sure I was OK with that) Before they entered the house shoes were covered. Each time they went to their vehicle the shoe covers were removed and then replaced before re-entering. The lads completed the job fuss free, no mess no damage and were very friendly and never objected to my questions. I really cannot speak highly enough of Porcelanosa Superb service Big thanks to Sam, Andy and Kevin and to Adam and his colleague (missed his name) and the girls at the installers Sanfix Thank you
Deli
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