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Porcelanosa Southampton - Tiles, bathrooms and kitchens

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Southampton, United Kingdom

porcelanosa.com
Tile store· Bathroom remodeler· Bathroom supply store· Building materials supplier· Countertop store· Kitchen furniture store· Kitchen remodeler· Tile contractor· Tile manufacturer

Porcelanosa Southampton - Tiles, bathrooms and kitchens Reviews | Rating 3.9 out of 5 stars (5 reviews)

Porcelanosa Southampton - Tiles, bathrooms and kitchens is located in Southampton, United Kingdom on 101 Redbridge Rd, Redbridge. Porcelanosa Southampton - Tiles, bathrooms and kitchens is rated 3.9 out of 5 in the category tile store in United Kingdom.

Address

101 Redbridge Rd, Redbridge

Phone

+442380515935

Open hours

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Scott Davis

I have to say, extremely disappointed, particularly from a brand like Porcelanosa. Having spent 1,000s on tiles, pre lockdown, I finally took delivery of my tiles in June. My bathroom fitter was also delayed and I am currently having the bathroom fitted. I have been advised by my fitter this week that one box of floor tiles is missing, having checked the delivery note. When I contacted the store I was told that as I am outside 30 days I have to order again at my own cost! Whilst I accept some time as elapsed since delivery in June, it is not that easy to check what is on the pallet as there is almost one tonne (1000kgs) of tiles and to unpack the goods prior to fitting would be some task! Besides which, i thought I could trust Porcelonsa that the order/delivery was correct! Given that covid has also had an impact on timescales for everyone, I was expecting a more understanding gesture of good will from a premium outlet, but it seems not. Tough lesson learned I guess but I have experienced much better service from other retailers and will take my business elsewhere in future.

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Lee Gault

The products are good but I cannot say the same about the customer service at Southampton. Made to feel like an inconvience in the shop by so called sales advisors. Totally impossible to get through to anyone on the telephone and no response to emails. I would fully understand if this was a really busy showroom but generally, there are more staff than customers. Quite clear that they are only interested in commercial custom.

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Robert Skinner

Fantastic stuff. Helpful staff and there's a sale on.

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Ronald Stevens

Beautiful products and staff who are so well trained and professional. They really understand about bathroom space, measurements and costing. Jessica was so helpful in holding the delivery until the builder and plumber needed the fixtures and fittings we had ordered. I cannot recommend them highly enough. Caroline Stevens

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JON ASHLEY

Felt like we were not welcome unhelpful terrible attitude never go there again southampton

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