Port Coquitlam, Canada
2645 Kingsway Ave
N/A
+1 6049392537
Main drain was plugged last night. I Called there Emergency line in a panic. All I can say is incredible service. They calmed me down and came out within the hour. Fixed the problem within a couple hours and they were gone. They called me today to follow up incredible service! Keep up the great work!
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I was calling plumber to solve drainage problem in the underground parking full of water. Plumber arrived, was going back and forth for about 4 hours, did not remove water, did not solve problem, did not clean drainage (I have pictures and movies to prove this), and told me that he does know what to do, and he was very unprofessional. I told him and his manager that I am not going to pay until job will be done. Plumber left and never was seen again on the site. Garage at this time was still full of water. I sent complain to the BBB. Strata bought a pump and pump out 12 tons of water less than in three hours, what specialist from Clearly Plumbing did not do during four hours. I am computer programmer, if I will have contract to create program, and will not succeed, nobody will pay for just trying if program is not workable.
Vince and the entire team at Clearly have been my first call, consistently, for the last two years. Working in property management, we meet an insane amount of trades that will promise the world. The difference is, Vince and his team actually deliver on those promises. Anytime, day or night I know I can call them, have a competent tech respond 24/7, and get a full detailed report at the end for my records. Stop searching Google, just call Clearly. You can thank me later.
They did a great job. We had a leak under the garage in our town house with water coming up through the concrete floor. They tested to make sure they correctly identified the source before starting work. They had to cut through the concrete floor, but they used plastic to protect stuff in the garage and keep in neat. Best of all they poured new cement to fill the hole right away. When a neighbor had the same problem and a different plumber, it took ages to get the concrete repair done.
My experience with Clearly was excellent. Diagnosed my issue immediately and recommended a fix that made sense. Work was done quickly and we were back to normal.
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