Port Coquitlam, Canada
2667 Kingsway Ave
N/A
+1 6043782949
In-store shopping
Buys used goods
Bought a Chevrolet Equinox from here in May 2020. The car required extensive repairs for a blown head gasket costing over 4,000. The transmission has just failed and needs an overhaul (3,000). The previous owners knew about this as the car had been previously patched using dodgy methods involving screwing in bolts back to back - just to buy enough time to sell it on to someone else. Conveniently, notice how all of their positive reviews have been made my people who have only ever written 1 review?
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Amazing customer service I got my car a few weeks ago and couldn't be happier! They truly go above and beyond. I highly recommend!
Matt knew what I needed, (that's all I needed to hear)! So, that's what we test drove, (even the baby loved it)! I am so happy with my new wheels! They got great deals; they do what they can, to make you happy, (their hospitality was AMAZING)! They took care of everything for me and my baby)! I would highly recommend Variety Auto!
Went there last Friday, saw an escape. Took for a spin it’s all right. I ask if the the AWD drive is working, and I got an arrogant answer. I should took that as a warning. I didn’t go thru a details but what the hell, so I paid for it. I didn’t test the aircon coz I’m thinking it should be working properly coz I’m sure they TESTED IT BEFORE THEY PUT ON SALE! OR ATLEAST BE HONEST AND DISCLOSE IT TO THE CUSTOMER. But in this case, it didn’t.. they didn’t even told me. They should disclose coz before they sell this, they already tested it. But I guess NOT. I went to a TRUSTED mechanic and there’s the problem. And that’s why there’s a hissssing noise when I turn on the AC. I got it repaired coz when I called them, about the warranty, the guy said he will check it and will call me back. Guess what? Never called back. I called after 2 hrs, and same guy. And said be patient and will call back again. I mean, how hard to check the warranty? i know right?? A called the next day, and told the problem, he said it just needs a recharge. Dude, condenser is leaking, RECHARGE? Plus one cap is missing, Clearly this guy don’t know what he is talking about. His word vs my trusted mechanic? No brainer. My mechanic won’t lie to me.. it turns out, I spent more than buying on a real people. Lesson learned. DO NOT COME HERE. take this as a warning. but if you’re dumb, then bring a TRUSTED MECHANIC WITH YOU. Oh not to mention the Trans fluid is too low, and there’s a trace of oil leak underneath.
Great experience at Variety Auto! Mehrdad was knowledgeable and accommodating. The transfer of ownership process was hassle free. Other dealerships tend to wheel and deal with customers, but here I had a very straightforward and honest experience. Thanks again!
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