Port Moody, Canada
3130 St Johns St #2
N/A
+1 6049966042
Toilets
Wheelchair-accessible car park
Was my first time here with a groupon for a cut, colour and partial highlights. Sora performed a miracle - left with exactly what I showed her! I really don’t love chit chat and had to catch up on some email so the fact that she was on the phone part of the time was fine with me. I clearly communicated what I did NOT love in previous hair appointments with other stylists which I think helped me leave with what I asked for.
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Do not recommend. Minoo was very nice. However, I went in to get burgundy partial highlights and keep my natural color. I left with neither of these. Minoo put in the highlights then after shampooing them out, she said she hadn't looked at the color bottle. She hastily added more dye on top of the wet hair and added more 30 minutes later, dying all my hair. In total, I wasted 70 (with long hair surcharge on top of groupon cost) on unwanted color highlights. I will now have to go to a proper salon to get this fixed. Very disappointed.
Minoo is a lovely lady. She did amazing job with my colour.
I went to Sora hair design yesterday, I had an appointment for 4:45 and was not helped until 5:45, an hour late is frankly unacceptable. Despite that I went in with an open mind and was humble to their apologies, the owner was rude and loud mouthed talking about the client in Farsi, as she didn't speak the language. Minoo was seemingly friendly but, I asked to go back to my natural color and cut my hair. While the cut was fine, she missed the entire back of my head for coloring and it is now light brown, blonde and dark brown (a patchy mess). It wasnt noticable in the salon, but I have now styled my hair and seen it and my family pointed it out. I thought she was nicely giving me the end of my color tube so I would know my color, but turns out she knew she missed the back of my head and wanted me to fix it at home so she could leave. And its not a strand or two, its a chunk. waste of money, unprofessional and uncurtious!
The owner of this place made me a haircut. First of all when I came in she was on the phone talking to someone on skype, she set me and disappeared for 10 minutes with her phone. While my appointment she was chatting non stop with her employees and even on the phone. The result I got an uneven haircut. So unprofessional and definitely is not worth money paid.
I don’t recommend this place to any body .the owner is unprofessional .she is rude and disrespectful .no customer service at all .her work and service is horrible.if you want to lose your hair and burn your hair she is the one you should meet.she needS learn some manners and customer service .
Sora the owner is very unprofessional. I would never go back there, she gossips about her employees and makes very rude comments.
my experience today was ok. last time was awful because sora was talking to phone during threadng and shaping my friend's eyebrow for 45 min!!! and I was shocked. It was not professional at all.
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