Porter Ranch, United States
19950 Rinaldi St
N/A
+18183632273
Waiting with a friend for her appointment, which was over an hour and a half ago. I understand that they get busy and such, but that wait time is ridiculous and has unfortunately been our experience the past two visits as well. The staff and doctor seem friendly enough, but people have busy days and deserve the respect of at least seeing them within 30 minutes of their scheduled appointment.
like
I visited your Urgent Care Office on Wednesday evening (10/15/2014). I was seen by Dr. M. Plotkowski and also a medical tech and front office lady. This was the first time I have visited the facility. I was greeted immediately, treated very well and appreciate not having to wait an extensive amount of time to be seen by the staff. Dr. Plotkowski was very reassuring and pleasant. The next time I need to go to an urgent care, I will return to your facility. Thank you!
First problem and this is the biggest problem for me . The staff SUCKS !! The staff seems bitter and irritated by patients actually coming into the urgent care facility . I'm sorry I thought that's what the facility is for. Confuse me !!! If you hate your job Not my problem this is your career of choice . Deal with it there is know need to be SALTY !!! Your staff at any facility tells customers or clients how competent or incompetent your company is..
When I came there with my ear problem, there were no people in waiting area. I was admitted in less than 5 minutes. Staff was friendly, they helped me. Very nice facility.
I'm writing this review because I saw they got to one star reviews I've been coming here for years and had nothing but great service happy with the staff happy with the way times never had an issue just thought I'd share that .
Horrible waiting time, bad service overall. Third time having a bad experience for one reason or another. The medical team seems fine but the admin team and the overall experience is slow and rude. Will try to avoid as much as possible in the future. Exer opened recently in Northridge and they are a LOT better, unfortunately they don't open till 9am and this one opens at 8am.
NOT A HOSPITAL. SHOULD NOT BE MARKED WITH AN H, OR COME UP UNDER SEARCHES FOR "EMERGENCY ROOM" WENT HERE WITH A MEDICAL EMERGENCY BECAUSE OF THIS INCORRECT LISTING AND BOTH TIME AND BLOOD WERE LOST. HAD TO CALL 911.
Office hrs 8 am to 8 pm but they are close at 6:52pm
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