Portland, United States
1940 SE 82nd Ave
N/A
+15037717222
Worst of the worst. My experience knows why Saab and Volvo has gone. Sad.
like
Joe in parts is patient and helpful and Chen is an amazing tech. Thank you for fixing up SAABrina
Parts Dept: Joe is a ROCK STAR! I have called the Parts Dept a few times trying to get advice on DIY projects (brakes, headlight bulb replacement, air filter, decals), and Joe has ALWAYS provided honest, thorough and good information. You can tell that he's not trying to upsell or make a sale, but to help Saab owners take care of their babies. Service Dept: I went in for an oil change despite the cost being about 25 more than other shops because I wanted an experienced technician to inspect my car (2000 9-3). I rarely get it serviced, so as it ages, I am more worried about what can go wrong. No upsell. I asked about various issues that previous shops have identified, but they explained that they were not a problem that they notuiced in the inspection. They also went into detail as to why and when these issues occur, which was helpful. I think they recognize customers are cost-conscious and that loyal customers are better for the business in the long-run. My next visit hopefully won't be until my 90K check (knock on wood).
A good experience.
Great dealership and very knowledgeable Saab parts department
These guys have always take the best care of all my saabs!
Spoke to Randy in service about the ignition in my Saab 93 and he was so helpful and knowledgeable. Thanks Randy, 5 stars! (Note: don't spill coffee in your ignition )
Saabs sold here.
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