Porto Salvo, Portugal
Edifício 10, Tagus Park, Av. Dr. Mário Soares
N/A
+351210042490
I have had a terrible experience with this company. They find everyway possible to not pay out on the claim. Very difficult to deal with. in the end they said I had under insured the property. They valued the house at 250 000 euros when it;s true value is 43000 euros it has proved impossible to get the property revalued. They never replied to my e-mails and you can not speak to anybody in authority. I am cancelling all my policies and closing my accounds with Millennium pcp the bank that sold me the policies and then did nothing to help resolve the issues. I personslly wound not recommend either Ocidental or Millenium
like
My wife's car rolled or was pushed into another car, the police came and said no damage! The agent came and said no damage, but they side with claimant of other car, I've tryed to contact them after waiting and been put through to every number they have, I spoke with someone who just put the phone down on me! I'm moving my insurance, you take my money for 5 years I'm a client and customer I don't expect to be treated like garbage!!!!
The worst service ever... if served. Bad customer attention, very fast to take premiums, very slow to react. If you are looking for House insurance you would not regret choosing another company. A pity not having done a minimal research, as many people have problems with this company.
Ocidental at Tagus is not a public service office, it's a place where their software is developed and many other services are taken care of. It has recently been renewed and now presents a more modern look with comfortable premises, improving on the quality of their employee's services.
Good to work! :)
The best insurance in Portugal!
Good insurance products
DO NOT USE this insurance company. They are very unprofessional and it is very difficult to contact them. I live in the UK and had to call them 5 times (and was put on hold for over 10 minutes each time) to get a response from them. Their insurances cover is also not clear and when it comes to claiming, the chances of getting re reimbursed are practically NIL.
Deli
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