Portsmouth, United Kingdom
Trafalgar House
N/A
+44 2392696969
Absolutely terrible service!!! Don't use this taxi company! I booked a taxi half an hour in advance. I waited outside at the stated time and the taxi didn't arrive. I then rang the taxi company and they said the taxi did arrive, but left as I wasn't there! This is an absolute lie. I then booked another taxi and they assured me it would arrive in 20 minutes. After 20 minutes I rang back and the taxi hadn't even been booked!! I then booked a taxi for a third time and then rang again when it didn't arrive and that apparently hadn't been booked either! You can imagine my shock!! As I was going to a wedding and was in danger of missing it, I drove my own car to the venue which was not ideal at all!! AndiCars staff are rude, liars and obviously totally disorganised. I can't believe they get any repeat custom and you definitely can't rely on them to provide a taxi for you when you want one. They need to train their staff how to book a taxi for a customer and how to talk to customers politely.
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We prearrange and booked a cab with Andicars today and quoted price for the ride was exactly as quoted. There was a slight problem where their cab arrived earlier than we had requested and left however, I called them and they knew exactly who I was and had a second cab arrive within 10mins (very polite telephone person). The price on arrival at our destination was as quoted and was significantly cheaper than other local taxi companies. Well recommended. Thanks
Deli
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