Portsmouth, United Kingdom
34-36 Tangier Rd
N/A
+442392666142
Amazing staff great quality embroidery
like
Because they are always behind on orders which is a shame having to wait for our child's clothes to come in. where as the other uniform shops are not behind at all. Won't be going there again.
I've been to this shop 4 times and each time it takes over an hour and half to get there and I still don't have the skirts I ordered. All the girls that needed skirts are having to wear black, as the school is aware of the problem. All we get off them, Penelope Ann's is we haven't got a date yet. Definitely won't get them next week either as they closed for stock taking.
Appalling and abysmal. I have been in the store, waited in a queue for about 50 minutes, spent lots of money on uniform for both my children and luckily I took some of the uniform home. The uniform pieces sent for embroidery never arrived, 3 and half weeks later tried calling but nobody answer the phone, no email and I do not even know if I will ever get what I have already paid for. And is not even about the money as much as my kids need the uniform....The store itself was extremely dirty and disorganised, unprofessional staff using archaic methods of taking and processing orders. Probably if enough parents contact the school and complain about the uniform ordeal, they will agree to give the contract to somebody else...I will definitely complain at school!
I can honestly say this is the worse business I have ever used before. My son has been back at school for almost 4 weeks and we still haven’t received our order. On top of that there has been no customer service or updates of any form. I will most definitely never use this business again!!
Deli
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