Portsmouth, United Kingdom
Unit 3B, Ocean Retail Park, Burrfields Rd
N/A
+44 2392654973
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
I went into the Portsmouth store today for the first time since Covid 19 lockdown lifted. I had been a little nervous but was pleasantly surprised at how organised it is. Thats not all though, the staff were so helpful. I needed assistance getting an item off the shelf and nothing was too much trouble. The staff were all very polite and friendly. I will definitely be shopping there again. Smiles all round. Well done Smyths. A great big thumbs up from me
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Great customer service over the phone in the Portsmouth store today. So efficient and cheerful. Well done!
Wow what a service Have not had the need to go to a toy shop over recent years till today } I was greeted by friendly, covid organized staff who welcoming me and more importantly wanted to help me by going the extra mile to ensure that my experience within their store was a pleasurable one. What a wonderful example in these strange times. Well done and a great big thank you for us all
Visited this stores late last year when before going into lockdown. The store was very clean and tidy and had been organised well. Staff were helpful and assisted with my questions about products. More recently I brought a product via click and collect. From completing the order online, I received my confirmation and ready to collect email promptly. I visited the store and the staff were friendly and I was in an out within 2 minutes.
Amazing service! We visited the portsmouth store this week for a last minute gift and I had an issue with a delay on my collection email. The manager came over to check if I needed anything and came to my rescue. She went above and beyond and was superb. She made mine and my sons day. Thank you!
Wow im so impressed, made my order for xmas toys Friday 16th oct and they came today Saturday 17th Oct, well done smyths.
Brought faulty scooter back twice and refused refund with receipt. Left the peice of rubbish in the shop with them as they went to fix for the 2nd time in a week. They didn’t mind taking the money, my son paid 100 for it 3 weeks ago and they were totally unfriendly and unhelpful. We shall not be spending any more money in there.
Good selection of toys for the grandchildren. Hahahaha
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