Potters Bar, United Kingdom
250, 252 High St
N/A
+44 1707644244
Wheelchair-accessible entrance
The staff were absolutely lovely and took great care of our pet. Would highly recommend for being extremely professional, taking the time to address each of our concerns and going that extra mile to treat all animals with love and care. Thank you for a wonderful service and so glad to have such amazing vets local xx
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Firstly the receptionist that initially registered my kitten was very helpful and honest about the services and what I needed and what was available without trying to sell me something that wasn't of any use to me. The vet who checked my kitten and gave him his worming treatment was also great and explaining what I would need moving forward recommending products and services and giving me an accurate timeline but most of all he had advised me prior to buying our kitten on what to look for and measures to take. In a time when everything is uncertain the customer service of this practice definitely isnt. Brilliant service
Decided to move over your practice after reading reviews. I saw Will and he was very enthusiastic and knowledgable. Discussed my dogs health problems in depth with a detailed plan, nothing was rushed and he was willing to answer all my questions. Very happy I changed vets.
The service was amazing.Very caring, kind vets.Will always be using this Vet Practice from now on.Thank You so much.
Even though we are insured this practice asked for our money up front - fair enough but after 6 weeks when we phoned them to query why we had not received our money it was obvious that they hadn't even sent the claim off to the Insurers! When asked when this would take place we were told "soon" - this is not acceptable - since Medivet took over the Oak Vets we have also noticed a lack of compassion
Excellent customer service, empathetic staff, great medical knowledge and skill. Wouldn’t trust anyone else. :)
Will (the vet) was lovely, knowledgable and put me at ease being a first time pet owner
first class service.Took the time to answer all my questions, and was very caring and helpful
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