Poway, United States
13210 Poway Rd
$$$
+1 8584863660
N/A
I scheduled a hitch installation for my vehicle. U-haul online claimed I can go there at 4 pm, but there was no tech available on site. We rescheduled for another day, and it went very smooth. Please call ahead to confirm, don't trust u-haul's website. The installation was done in an hour. While they were working on it, I was able to continue to do my work thanks to their free wifi. Staff were polite and courteous. I have no experience with the other services they provide, but hitch installation was fine for my Subaru Crosstrek.
like
Good customer service but they have no experience in vehicle/truck towing knowledge.
I would not trust this place, The area does false advertisement. They have storage rooms outside that look nice, but when you go in the storage looks like a dump, looking old, and in a falling apart building. The storage also has plenty of dust for the virus to hide in. The roofs of the storage are fence material so all your things will get that virus dust. The rooms are weird sizes so you might get one with a big bar in the middle, and they will not discount that for you. They have military options but will not tell you about it. This is to make more money off of you. They are penny pinchers so any type of mark that is on the rental and they will bust you for. Make sure you take a picture of \everything\. The trucks are always dirty, and present a real nice environment for the virus. The manager Jose Agular is not so kind to the customers, and be careful making a reservation because if you change plans he will charge you 50 plus, and make your first step in the moving experience the worst. Make sure you ask for a rental that has a charged battery because they do not charge the rental on a daily basis. The only good part are the hitch installations by Steven McDonald. He has that touch making that hitch look nice.
Hitch pro Steven McDonald was wonderful. Knowledgeable, honest, friendly, and efficient. Will absolutely be coming to him for any and all hitch needs and telling my friends.
Worst experience ever! Do not use Ubox for anything! I would rate less than one star if it were possible. Had a hard time getting Uhaul to pick up Ubox from my home once I had it loaded. Buyers wouldn't close until it was gone. Arrived at destination more than 10 days later than guaranteed date, actually more than two weeks but the guarantee date was moved forward online, causing me to have to sleep on floor in my new place waiting for my items to arrive. At one point I received an email from U-haul saying I will be notified once the U-box has been found on the boat. I only moved from California to Oregon. Antique sideboard marble top was cracked in half, see pictures. Filed claim and was denied any compensation. Told there was no sign of damage to U-box so not their fault. Definitely going to get the word out that Uhaul's Ubox is not the way to go!
Deli
The best companies in the category 'Deli'