Poway, United States
13455 Poway Rd Ste 150
$$
+18586683153
N/A
Bought 3 phones through a Verizon and transferred our service from another carrier, all through a reseller who's name rhymes with Rest Rye. Rest Rye completely screwed things up and it's taken multiple trips to the store, lots of calls and hours spent on hold with still no fix, leading to service interruptions. Finally today we went into the Poway store and Maria was so patient, pleasant and helpful and she was able to take control and get everything straightened out. Verizon and Rest Rye could use more people like Maria; I really, really appreciate her help.
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Thank you James for your excellent service. James was informative, polite and sympathetic to my worries and concerns when I called the store earlier. He was able to go above and beyond to help me, leaving me feeling relieved and secure. I appreciate the thoughtful assistance.
Went in one hour before closing and Devontae was flying solo behind the counter. This guy’s a pro! Watched him deal with about 4 customers singlehandedly. Super kind, great customer service, and got everyone’s problems solved. Management material right here
Lance was soooo great! He helped me recover text messages that I thought were lost forever. He was helping a number of customers when I walked in and was still kind, understanding and patient. Thank you so much!
I was in this location today and Maria was extremely profesional and patient enough to deal with a problem that I was dealing with Verizon customer service since December 26 , It was a frustrating situation and she fixed , her development was outstanding . I really recommend this location in particular Maria ,for now on I will go there even if it’s not close from my house , the drive is worth it . Thank you Maria
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