Prattville, United States
711 E Main St
$$$
+1 3343581201
N/A
Kerbside pickupNo-contact deliveryDeliveryDrive-throughTakeaway
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Bypass this location if you know what’s good for you. Every time I order my pizza is cold when delivered and something is always wrong or missing. I keep giving them chances as my son loves Pizza Hut - but after today I’ll never waste my money here again. They suck and don’t care.
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This is what your breadsticks look like from this location (pics included.) Please just order from somewhere else! Also, because the manager suspects we're gonna eat these nasty things after requesting a refund for inedible breadsticks, she insists they must be returned to the store, cant wait to walk these in for her viewing pleasure!!
Horrible service as usual. We haven't ordered from Pizza Hut in years due to their service. We decided to give them another try. We ordered a pickup order. They said it would be ready in 20 minutes. My husband spent 35 more minutes waiting in the parking lot for our order. Never again!
I ordered online. First, they called me after I placed my order to say that they were out of mushrooms. I told them to give me spinach instead. When I arrived for curbside pickup, I had to call despite the app saying the pizza was ready. When I got home the pizza had bell peppers instead of spinach. I called the store. My card is supposed to be refunded. If I could give 0 stars, I would. Worst pizza experience ever!
I ordered from this Pizza Hut last night about an hour or so before I had to leave for work. Over an hour passed by before any update was even made to the pizza tracker, let alone that it was coming. No one called to tell me it would be awhile, no update on the pizza tracker at all. It looked for a solid hour like they had stolen my money. I had to leave for work hungry. I get home and finally warm up my pizza and wings and they didn't even make the wings right. It looks like someone just set wings in the pan and poured the buffalo sauce on them. The pizza is heavy sauce when I ordered light sauce on everything. I do not recommend this store. On the off chance that I order here again, I will pay cash and maybe the fact that the customer hasn't paid yet will make them actually pretend to care.
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