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Walgreens

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Prattville, United States

walgreens.com
Drug store· Beauty supply store· Cosmetics store· Perfume store· Convenience store· Greeting card shop· Stationery store

Walgreens Reviews | Rating 2.7 out of 5 stars (8 reviews)

Walgreens is located in Prattville, United States on 703 S Memorial Dr. Walgreens is rated 2.7 out of 5 in the category drug store in United States.

Address

703 S Memorial Dr

Price range

$$

Phone

+1 3343612261

Service options

Kerbside pickupOnline careDeliveryDrive-throughIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Passport photos

Open hours

...
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A

Andrew Rolfsen

AVOID THIS LOCATION Since covid hit this store has become more and more poorly managed. The customer service is abysmal at best. My last visit this week I pulled into the drive through and waited 48 minutes for the six cars ahead of me to be serviced. Forty....eight.....minutes. 6 customers serviced in FORTY EIGHT MINUTES. And you know what I was told? Despite getting a text at 1138 that morning saying my prescription was ready, they couldn't find it. So I waited 48 minutes to NOT GET MY FREAKING PRESCRIPTION. and no. You can't just leave the line. Its physically impossible to do so once trapped in. Thats it. Im done. I've had all my prescriptions transferred to Adam's across the street. AVOID THIS LOCATION

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Shelly Byrne

I went through the drive thru last night to pick up flu meds. The one the doctor recommended was going to cost me 60, but then the precious lady at the window told us we could get a coupon online that would make the medicine only 30 instead. By the time I had it pulled up on my phone, she had my prescription ready. Thank you so much! (Wish I had gotten the lady’s name!)

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Tony Roberts

This is the worst Walgreens I have ever been too!There service is very unorganized. The drive thru is slow and they never answer the phone!

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Jamie Norris

Is there a way to leave negative stars? The pharmacy is absolutely the worst. The drive through is a single lane and once you’re in line, there is no getting out. For the third month in a row I have waited nearly 45 minutes to an hour to get my Rx and the inside is just as bad. We always seem to be a horrible inconvenience to them and my husband and I have decided that it’s just time to switch pharmacies all together.

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Brianna Lamb

I came in to see family in Alabama and got sick and needed some meds filled while I was down here. I waited for over an hour, and even asked twice when my prescription would be ready. I was told, “it’s almost ready. Give us just a few more minutes.” The lady who rung me out acted like I was bothering her and distracting her from doing her inventory. She didn’t even have the decency to look up at me while checking out. If there was anyway to put negative stars, I would. When I’m on vacation, I hoped to be able to trust a pharmacy. That was not the case here.

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Jessica Joyner

Dropped off a class II prescription yesterday and was told that they would check to see if the item was in stock once the pharmacist returned from lunch. Pharmacy technician even verified my phone number. 2 hours later, I came back to pick up the prescription and I could not go through the drive-thru due to 18-wheeler blocking it. Parked car and went into the store and waited in line only to be told they didn't have the medicine in stock. They didn't even have the common decency to call and let me know so I didn't waste 2 hours of my time.

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Heidi Smith

Yesterday ( saturday) all pharmacists called in...so no meds. Now been in line an hour on Sunday. Awful service. Rude employees

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Molly

The pharmacy is horrible, as is usual for Walgreens. I waited 40 minutes to pick up my medicine only to be told they put it back on the shelf because it had been 12 days since the script was called in. No one called to make sure I would still get it or anything. Like most people, I stay busy and haven’t had time to go by - the line is always really long inside and at the drive thru. They’ve lost my business.

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