Chattanooga, United States
2138 Chapman Rd
N/A
+1 4238998800
In-store shopping
Wheelchair-accessible entrance
I recently purchased a vehicle through these guys. I was skeptical about going lot to lot and honestly hadn’t planned to buy anything at that time, but just wanted to look around. When we got to prestige, we got out and walked around looking at vehicles. We didn’t get bombarded with salesmen like you normally would. Eventually a man walked out and greeted us. His name was Mike. He was very straightforward and honest about the vehicle I was looking at. He told us everything he knew about it and let us test drive it. We ended up purchasing the SUV. The process was easy and quick. We are very satisfied with this company and will mostly purchase from them again in the future.
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We have purchased several vehicles from this lot! Always a pleasure and great service. We look forward to purchasing our next few here as well.
I enjoyed the whole experience and never enjoyed buying a car til it was over. From Mike salesperson, to the the staff and Robert in Finance I felt like a wanted guest not s paycheck, Mike even sent me a picture of my car covered with snow. I will always go there and recommend them to others.
Staff is friendly, but deceiving, I wouldn't go back. Took them 3 days for them just to say my daughter couldn't get a car, literally went to a different lot and approved her within minutes.
Had some issues with the car. A few things I ended up not liking about it. However they took care of the biggest issue I ran into. Which was when I took it to the dealership for Idle problems and it came back that the ECU had been flashed. Of course they had no way of knowing without a diagnosis of the car. It was going to void my warranty on the car. I spoke with Greg (SP) he took care of the situation and had my local dealership replace the ECU to keep my warranty since I did buy the car due to the fact that it was like new with a warranty. Really didn't give me grief over the process, which I appreciated. Saved me a big headache!
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