Preston, United Kingdom
Unit K2, Deepdale Retail Park
$$
+441772704858
N/A
Got a phone call asking if we wanted cushions etc that were used to advertise our new bed in the shop, they weren't needed anymore as they were the wrong colour. Bonus, a big firm giving something useful away for free. Well pleased. PS the new bed is spool comfy, brilliant.
like
When buying the furniture the staff were amazing , however after waiting 6 weeks which we knew about , we were informed that one item of furniture was delayed, the process would be to wait for delivery for the rest of the items and then report to customer services it hadn’t arrived and they will reorder , so my question was , due to the fact they already had the money would it have been already ordered and please could it be delivered together as my wiry is that it will take a long time and what happens if it becomes no longer available, I mentioned that if it would be another 6 weeks we may as well cancel it and choose something else , to which the store manage rose his voice and said we had no grounds to cancel and he was going to end the conversation, to say we are stunned is an understatement, so rude , very unprofessional- this guy needs training in customer service , total embarrassment to his staff , who by the way stepped in and was helpful , I will never shop here again spoilt the experience
Tommy helped me pick out the perfect mattress I needed to both get an amazing night's sleep whilst supporting my back. He spent time listening to what I needed and tailored the choice of mattress for my needs. Always wearing a smile Tommy gave me friendly service and helped my get the best price on my Memory Active 3000. Thank you.
The store manager was extremely pushy and was really unprofessional whist I was trying the beds. I purchased a bed for 1300 and he literally wanted me to quickly purchase it without trying them. although I purchased the bed I wouldn't go back to this place again. just after money!!
Helpful staff and great choice. Got what we wanted at a good price
Good staff dhe lady in the store very helpful and understand what we needed big recommend on deepdale store at bedson for beds 5*
Rubbish selection of beds, rubbish staff (the young girl smelt of B.O for a start) rubbish prices, rubbish delivery date. Went straight to Bold street beds in Ashton after leaving bensons very disappointed and found it a much better bed shop. Great prices. Great selection. Great staff.
Very polite and helpful just the right amount of attentive service which helped me to make a purchase
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