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Fish Insurance

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Preston, United Kingdom

fishinsurance.co.uk
Insurance company· Insurance broker· Money & Insurance· Insurance· Insurance Agency

Fish Insurance Reviews | Rating 3.8 out of 5 stars (5 reviews)

Fish Insurance is located in Preston, United Kingdom on 12 Sceptre Way, Walton Summit Centre. Fish Insurance is rated 3.8 out of 5 in the category insurance company in United Kingdom. For over 40 years, Fish Insurance has been providing specialist, low cost insurance cover to those with pre-existing medical conditions, mobility issues and disabilities. Today we are one of the UK’s biggest disability and independent living insurance providers with over 80,000 policyholders.

Address

12 Sceptre Way, Walton Summit Centre

Phone

+44 3333313770

Accessibility

Wheelchair-accessible entrance

Open hours

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B

Blue BlueSky

Was insured with them for years but I had one minor query this year. I was shocked by the rudeness of their replies! Not just one member of staff but two. They also repeatedly ignored by question, or just didn’t reply. Absolutely appalling way to treat people, whether disabled or not. I would never ever insure through Fish again and have literally just switched to renew with a company that has far better recommendations!

E

Edwina Mary Helen Crosby

they paid out for my scooter in Ableworld for a new shard.even though it wasn't I who got the old one scratched in the first place.it came back home from Ableworld from having been serviced by Ableworld day after I noticed the scratch.which they denied it.however I had to claim on my scooters fish insurance company to cover the cost of a new shard.which is good.so anyone else who gets a scooter I recommend them to fish insurance company.they are really good.

D

David Everett

i have been with fish for 11 years with 4 polocies. Made no claims. They sneakily put prices up every year by a lot, only for me to have to phone to get a discount. First time i had to make a claim the staff are either ignorant or just dont know their own polocies. Over 5 times ive been promised a call back within 2 hours and never had one. They make the claiming process as difficult as possible changing what evidence they require week by week. As a disabled person they are NOT i repeat NOT a disabled specialist. I will not be renewing any of my polocies with them and i urge all disabled users to shop around before you get caught on fishes hook pun intended

D

David Packard

My wife (my main carer) visited shops and filled up our Wheelchair Accessible Vehicle with unleaded instead of diesel. Called fish breakdown who went above and beyond all expectations. Being that the vehicle was stuck at the pump my wife was getting shouted at by a few Neanderthals who suggested she should push our VW caddy (on her own) out of the way despite other pumps being available! The call handler at Fish dealt with my wife's call with compassion and understanding. He called her back on regular occasions to give updates but also just to check how she was doing. He realised my wife was very upset by the experience/abuse she was getting and his kindness restored faith in humanity. Fish Insurance certainly have some good employees who are a credit to the company!

J

John Kirkham

the company are I am sure good and ethical insurers, but their office staff. are either ignorant or just plain unhelpful when telephoned.

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