Preston, United Kingdom
Capitol Centre London Way, Walton-le-Dale
$$
+441772884625
N/A
We absolutely loved it here! First time we've ever been to a Frankie and Benny's and definitely wont be our last! Service was outstanding and quick, no waiting around and checking where our orders were etc...the food was just amazing! My partner is very fussy with food when we go out but he didnt have any bad words to say about this. Iv attached some cropped photos of our food below (some partially eaten sorry haha) We also used a groupon voucher for this and worked as a very smooth transaction, no messing about. Worth every penny (even without the code!) Drinks quite expensive but plus side is kids are bottomless so my daughters took advantage of the mocktails - they loved them!
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Had voucher cloud code tempting us with a 33% off food bill,so had to have lunch there. Great portion size, very well presented. Friendly staff that does not bother you (this does not mean service was slow)... Will definitely visit again
So Frankie & Bennys has been struggling to stay afloat for a while, and they undertook a menu makeover a while ago, most likely in an attempt to turn around their fortunes. But it's as if they asked a group of six year olds to choose the new menu...and to cook it. The quality of ingredients is poor. The dishes that are served are poor. I don't see this chain surviving very much longer. They have missed the mark by a long-shot with this one.
Great. Breakfast, unlimited tea .. good service .. so quiet at 9am but soon filled up
Garlic bread was barely cooked and had to ask for it to be cooked but even so it was still dripping with oil. Nothing was done to rectify this in fact they were actively avoiding clearing our starter plates as they could see we weren’t eating them. The waiter asked if we wanting them boxing up after we asked him to move it and when my boyfriend said it was gross the waiter carried on walking away. Maine were fine but service is shocking. If cold pale food is what u like to serve and you don’t know how to interact with customers go work in an ice cream van.
Great food, lovely family vibe and really friendly staff!
We have been to Frankie & Benny’s today we were served by James, just have to say that this young man is very polite and friendly, he is excellent at his job and he has excellent communication skills. We visit this restaurant quite a lot and have met James on numerous occasions he always makes us feel very welcome. Thank you James.
We recently visited the restaurant at Capitol centre in Preston, the food was great, super friendly staff, we had our 3yr old with us and can be a handful, the staff were very empathic and accommodating. I chatted to the manager and she was just lovey, we even got to were I worked and what I did for a living. To my absolute amazement a letter arrived at work and Lesley had posted my sons bib back to me, with a VOUCHER as well! We will be going back, it wasn't our first time at that branch and it wont be the last, voucher or not.
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