Preston, United Kingdom
26 Heatley St
N/A
+44 1772250682
I was looking to get a new carpet and my mother in law was very keen that I used Gainsborough. After reading the reviews I was a little worrried about cost but was told \they are not the cheapest and they are not the dearest but they are the best\. I went to the showroom and explained my requirements to Eddie who recommended a couple of options, I took some samples home and made my decision over the weekend. Eddie came and measured up and within a few days I had a price, refreshingly this came without any free offers or gimmicks if I signed up today. After a couple of weeks the carpet was being fitted by Adam who has actually fitted all the flooring in our home for the previous owner \mother in law\, he had fitted the carpet he was taking up 20 years ago. I had a couple of queries which were expertly handled by Vicky who gave some of the best customer service I have ever received. The carpet has fully settled now and looks and feels amazing. Needless to say the mother in law was right and we will be the 3rd generation of loyal customers to Gainsborough. Well done everyone at Gainsborough you make a great team!
like
Gainsborough Flooring are fantastic. Their entire team are friendly, welcoming, helpful and warm. On many occasions, I have witnessed first-hand the skill of their floor fitters, many of whom have decades of experience. From commercial floors to the floors within your house. I highly recommend Gainsborough Flooring and guarantee you will not be disappointed.
Gainsborough Flooring- Outstanding service & products...product knowledge is extremely high, definitely recommend to all my clients as I know my projects will be done to a high standard, and on time. Very professional...Thank you Vicky & your wonderful team.
Over the moon with our carpet and bathroom flooring, the fitting and the service. From start to finish the team were professional and although we had a few hiccups (the manufacturer's fault NOT Gainsborough's) we are blown away by the results. As soon as we walked into the shop we were properly looked after, the knowledge these guys have is really special. Thank you for helping finish our kiddie's bedrooms and for the bargain bathroom extra! Warren, the fitter, was super nice and has done an excellent fit that we know will be there for years. We'll be back to Gainsborough for the rest of the house soon! Kate x
Staggered how this company is still in business, our initial interaction with Mark was fantastic and we had a date confirmed of the 26th August to start work, this was tied into our build and worked perfectly. Whilst our builder was away another guy came and said the floor wasn't good enough and he needed to speak to our builder, who called and spoke to him whilst he was on his holiday. Our builder even arranged for him to come back when he was back from hols so he could confirm what was needed and he could do it. The guy from Gainsborough never returned!!! We went in today and the first thing he said in a VERY arrogant tone was ope your not booked in\... arms folded, aggressive tone said it was our fault. I reminded him that we are the client and he has NEVER called us about this, we even have confirmation of the 26th from them!! His arrogance just grew and grew and he wasn't even apologetic at all about how he was talking to us, my wife had to leave he was acting like he was doing US a favour. Even if this guy had been able to fit us on the 26th I wouldn't use his company as his attitude was staggeringly bad and rude! I would advise everyone to avoid this company as we now face a 2 month delay with another company thanks to the ineptitude of this man and his company. Shouldn't be in business at all, certainly not client facing!!!
Deli
The best companies in the category 'Deli'