Preston, United Kingdom
11 Friargate
N/A
+441772563495
Customer services by Dan was 5 stars, got me a great price on a piece of jewelry I sold
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What a disgrace I went in to buy something for a relative, from the moment a young person spoke to me demanding some I.D I felt like a criminal I asked to speak to manager she did come over eventually but as I was trying to explain she started laughing I left the store and had a delightful experience 200 yard up the road at a long established jewlers
POOR CUSTOMER SERVICE Came in to check the rate and buy some US Dollars. The young lad that i spoke to first was really polite and very helpful i said i want to change some money and i have been offered one rate by Ramsdens. He said he will have to ask the manger. Then this very loud very Rude lady came over shouting saying, no way they can give you that rate. I asked if they could match it so i did not have to walk back.She shouted to the young lad get them on the phone and pretend to be a customer to see if hes telling the truth. I could not believe the attitude of this person very rude and made me feel very uncomfortable. I said sorry just leave it i will go back to Ramsdens. As i was walking out the shop the lady was still shouting say if they want to loose money up to them. I had my daughter with me who said she felt very uncomfortable and threatened. When i ask about the rate if the lady had just said no sorry we cant do that,that would of been fine. I went back to Ramsdens and they gave me the Rate they said so i was happy. Staff Training Needed.
Really helpful people and treated me like a person not like other pawnbroakers. Tony is really nice can't recommend more thank you.
ZERO IS EXACTLY WHAT THIS DESERVES!!!I WAS WANTING TO SELL SOMETHING I HAD.THEY OFFERED ME SUCH A LOW AMOUNT IT WAS LAUGHABLE BEYOND BELEIF.THEN THE WOMEN I SPOKE WITH TOLD ME I WOULD NEVER GET THAT AMOUNT.OUT OF 8 SHOPS I WENT TO THAT DAY EVERY ONE WAS DOUBLE THE AMOUNT.
Great shop very helpful
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