Preston, United Kingdom
372 Brook St, Fulwood
N/A
+441772787779
Never really write a review however we received excellent service from Andy. My husband was looking for a good reliable van for work. Andy had knowledge about all the vans, he helped us pick a van. Andy kept us updated regarding the mot and what work is being done on the van and when the van would be delivered. Really really happy with the service we were provided really quick and efficient.
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I dont post negative reviews lightly unless something really bad takes place and this was the case with Mark and Andy. I had awful experience with them. They are named good van company but in fact they seem to be con artist company selling knackered vans with no warranty, just look on trustpilot what AA warranty is worth. When I enquired about the van I asked if there are any problems with it. Mark said no, there is no problems at all with it. After collection of my van it turned out it has turbo knackered, aircon doesnt work and breaks have problem too, need new front discs. They agreed to fix issues, I dropped van off expecting within two weeks turnaround. I had no van for five weeks and only turbo was fixed. To make things worse three quoter of fuel tank gone missing. My complaint fell on deaf ear obviously. So I think the aircon and breaks i rather fix at my own expense, I cant trust Mark and Andy anymore. Anyone looking to buy a van in decent condition from trustworthy company is advised to avoid Mark and Andy.
I was looking for a cheap van to kit out as a camper and use for surfing trips. Mark was accommodating and had a van that wasn’t on the website yet. Steve took me to see it and was extremely friendly and positive, made the whole experience funny and light. The van was suitable for what I needed and in my price range, but I found another van closer to home so didn’t complete the purchase. All in all a very good experience, thank you.
From start to finish, absolutely faultless !! Great customer service, friendly and happy staff, especially Andy. He was brilliant, very Knowledgeable and so down to earth choose me my ideal van. I couldn't be happier with my purchase. Highly recommended !! 5***
Polite, helpful, accommodating and not at all pushy.
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