Preston, United Kingdom
38-42 Guildhall St
N/A
+441772887766
Came here for my wife's cousins 21st as a family group of 15. Food was excellent - as you expect from a Italian run Italian restaurant. Had some mess up with the main course, where the wrong names were given on the food, so the wrong people started eating the wrong foods. However no stars were lost for us, as they not only quickly (5 to 10mins) got the right food redone but also apologised and gave a free bottle of wine. Mistakes happen everywhere and how places deal with them properly is what shows a place has excellent service.
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Fantastic decor, really lovely looking place (it was completely empty when I arrived, so looked very tidy!). Attentive staff, flexible with the choices. Starter was okay - the rice was slightly undercooked, but the sauce was good. Main of pasta and duck was delicious. The house wine wasn't dreadful, which was a really nice change from almost every Italian I've ever eaten in! Prices weren't unreasonable for the quality - good value for money.
Bad experience at a Xmas meal- poor quality food at over inflated prices. Poor customer service in sorting complaint out - basically never got back to me after chasing several times - had over a month to sort out. Don't waste your money- there are plenty of better places to eat in town.
Very rarely would I give something 5 stars, but to give it anything less would be wrong. Walked in off the street yesterday, just myself and partner. Made to feel very welcome upon arrival, they sorted us out straight away with a table. Food was lovely, tried the lobster special, pizza and a sharing starter type thing. All the staff and in particular the owner I suspect, were really attentive and it was such a refreshing change. We eat out a lot and this was by far the warmest and most valued we both had felt in a long time. Carry on Doug what you doing!!!
Best creme brulee! Nice pasta dishes, good Italian food. Usually not too busy and generally friendly waiters and waitresses.
I just can’t say enough good things about this place. They staff and management are attentive without being over the top, the menu and drinks selection is great. They have a lot of early bird specials and offer menus which are helpful for those who want to eat out but sometimes can’t justify the cost. I am not originally from the Preston area and got taken here by my wife. Wow – the food speaks for itself. Authentic Italian food and Italian owned. We originally went here as Pizza express Preston was busy (3 years ago) I have never been back to Pizza Ex since!! I feel privileged that this restaurant is within 5 miles of my house! I can’t wait until they open one on Buckshaw Village!!! (3 months to go I’m told!)
Great food, friendly staff and very good atmosphere... highly recommend
Food was good, but service wasn't great , we got are starters and main at the same time... i asked for lemonade and was given lemon and lime... it was just very difficult and we rushed when it was really quiet.
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