Prestonpans, United Kingdom
Mid Rd
N/A
+441875818398
Just been in a bought about 6 / 7 items including a Costa coffee. The young lad on the checkout didn't even ask if I wanted a bag but I'd of thought it would be common sense given it would of been a struggle to carry my items without a bag!! By the time I'd paid and went to take my stuff I realised I didn't have a bag and he didn't ask me if I wanted one! I didn't want to pay by card for a 5p bag so just took my stuff and left. Got to my front door and dropped my Costa everywhere trying to do a balancing act!! Actually raging! Use your common sense!! Normally the girls that work there are great! Was slightly pee'd off a few months ago too when I was asked for ID by the young curly headed lad for buying vodka. I am 40, so wasn't a problem, just got my driver's license out. The lad who asked me for ID was young enough to be my son!! Zero common sense in that store!
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Great local wee shop
Very helpful staff all are a credit to the co-op company .The shop is always clean as are the trolleys which other shops forget about.
Visited the shop this afternoon & to be fair in light of what is going on they are not prepared or following government guidelines. Whilst they have lines to create distance around the checkout area they also have a crisp stand right up the middle of it so it doesn't matter which way you go u r standing next to or brushing past other shoppers. Also both self - service check outs remain in operation so again you can't remain a safe distance away. The staff on the checkouts this afternoon hadn't a clue in who should be standing where the point when a guy was actually in my face ranting that I tried to push in b 4 him the girl on the checkout said nothing even when I asked her to do something her response was they are only to protect us I.e the staff. Shocking attitude. This isn't the 1st time I've had issues with the same member of staff, she's rude, unhelpful & is the reason after today's experience I won't step foot back in the place. Also will be emailing my complaint to head office as something needs done about the layout of the shop & the staffs attitude.
Amazing customer service. Colleague very professional and extremely friendly.
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