Primo Management Group

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Orlando, United States

pmanagementgroup.com
Alternative Dispute Resolution· Timeshare agency

Primo Management Group Reviews | Rating 4.9 out of 5 stars (5 reviews)

Primo Management Group is located in Orlando, United States on 7200 Lake Ellenor Dr # 240. Primo Management Group is rated 4.9 out of 5 in the category alternative dispute resolution in United States. At Primo Management Group, we're proud to be one of the only timeshare exit agencies that have a 5-star online review rating with zero customer complaints, as well as an 'A'​ rating with the BBB . The Primo difference is all about service. Your team of consumer advocates and timeshare experts will work tirelessly to free you from your timeshare contract, keeping you informed with frequent updates during the process. We put your interests first and deliver results with a 100% money-back guarantee. We know how stressful timeshare contracts can be. We pride ourselves on open, honest, and frequent communication with our clients. We're here to help you every step of the way. That's the Primo Pledge.

Address

7200 Lake Ellenor Dr # 240

Phone

+1 4076271179

Company size

11-50 employees

Headquarters

Orlando,, FL

Accessibility

Wheelchair-accessible entrance

Open hours

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B

Benjamin Dilworth

In response to the owner's response: That is an outright lie. I was in contact with an agent on their own website and they turned me down. Claiming my review is false is them trying to maintain their 100% feedback. It's pretty low to claim 100% guarantee then turn someone down because you don't think you can help them. At least be honest and say you're close to a 100% guarantee, and if you know there are certain companies you can't get satisfaction from, then put that on your website. Don't give your company a bad name by lying about a review just because you wouldn't even try to help. I did contact you but your agent turned me down flat as soon as I mentioned Island Links Resort. Thanks for nothing. Original review: If I can make this a 0 rating, I would. If you are stuck with \Island Links Resort\, don't even bother with this company. They will turn you down flat without explanation. After I asked why, they said they cannot uphold their 100% guarantee with that one. No help at all. Will not direct you to a company that will help. Just say report to BBB (like that really helps...*eye-roll*). Sorry for being waspish, but this was my last chance and now I'm still stuck with a timeshare, that is FULLY PAID OFF, that I have NEVER BEEN ABLE TO USE. What are they expecting me to do, file a chapter 11?................... :(

P

Patricia Hurchalla

Primo Management Grp got me out of my time share. All I spoke with were professional, knowledgeable and genuinely cared about the situation I'd gotten into. They were honest from the beginning as to what I needed to do, and what I could expect from them I would recommend this Team to anyone who made the same mistake I did by getting locked into a timeshare, Thank you Primo Team!!

B

Brigitte C.

Dear Primo Management Group, Thank you for this great service, for the knowledge that you can provide who wants to get out of any Timeshare. I just want to recommend for everybody. This company always were on the top of everything, worked hard and every month we received un update about our current situation with the Timeshare company. Thank you again for this amazing job! Very happy costumer! :)))))

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Kathleen Nelson

We were anxious to get out of our Capital Vacations timeshare, but were leery of dumping more money into being scammed again. After checking reviews and talking with their staff, we decided to go with Primo Management Group. We were very pleased with their service! We received monthly updates, even when nothing had really happened during the month. (This is a very lengthy process, but we were prepared for that.) We received timely responses to all our questions via email. We are happy to report we are no longer owners with Capital Vacations!

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Patricia Farm

My experience with Primo Management Group was top notch. The pricing to get out of my timeshare was manageable and they worked with me to make the full payment. Their customer service was great. They made me feel important and did not make me feel bad for falling for the timeshare scam. I would highly recommend them if you are wanting to get out of your timeshare. They also, helped repair my credit report.