Prince Albert, Canada
Highway S. & 48th St. W #2
N/A
+13067631888
Quite possibly worst customer service I have experienced in a long time. I phoned on three separate occasions to get information on my trailer, which was purchased there, and was parked there to be assessed for potential repairs. After 2 calls where no one was available to speak with me and I did not receive a call back I tried a third time. I asked to speak with someone regarding my trailer and was told that they were far too busy to talk to me and I would have to try another day. I informed the gentleman on the phone that my request was of a timely nature, and that I needed a quick moment for some assistance. I also informed him that this was my third attempt to speak with some one. I was told that it wasn't "going to happen" because he was too busy (they were all toooo busy). I mentioned to him that I was a customer as well, and really needed some help; by this point I was shocked at how poorly he had handled my previous requests. He told me that he understood that I was a customer, but that the customers standing in front of him had "money in their hands" and that was more important. For me, that is enough to never call back and never return. More than that - I will be very happy to share my story with anyone I know who is in the market for a trailer; I'll actually make it a point to do so.
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Great Service and Location. Staff was Knowledgeable and very helpful. . Local Business! Would Suggested too friends and family
Worst customer service I have ever had ever. I will never purchase from them again and I will never encourage any relatives or friends to buy from these guys. Took them eight months to get our camper in to have warrenty work done said they would have it done so we could use it for May long weekend. We live 4 1/2 hour from them they phoned us Friday afternoon of May long to say it was ready. Now I have it home to find out they have damage the fridge while doing the repairs and never told us or fixed it. One pissed off customer. I wouldn't even like to give them a star but I had to give 1 star in order to write the review.
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