Prince Albert, Canada
3434 2 Ave W
N/A
+1 3067643325
DeliveryIn-store shopping
Great customer service with friendly staff who took very good care of us. Our salesperson Brett was one of the best salesperson I have ever met. He knows his job..he is professional, enthusiastic and passionate about what he does. He worked hard for us to have our needs met. He kept in good communication with us the whole time. A very pleasant young man and I just want to thank him for going the extra mile for us. Thanks Brett and thanks Lakeland Ford for the great experience.
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This was my first time dealing with a ford dealership and it was very pleasurable experience. Both my salesman and sales manager worked very hard to get me the price I was comfortable with (which I really appreciated). Now I'm the proud owner of a 2020 Mustang Convertible!
If I could give 0 stars, I would. Customer service is an absolute joke. When they say they will call you back, you will be waiting days. Our vehicle has been in and out of there since November with nothing but issues that they couldn’t figure out. And if they did “fix it” something else would pop up. They tried the whole bribing situation so they wouldn’t receive a bad review but this is getting out of hand. This is our one vehicle that we NEED. I have cancer and appointments in PA and Saskatoon every week which cost money and stress to begin with. We don’t need issues with a new vehicle as well, waiting for rental vehicles and hoping our suv doesn’t break down on the road to where we have to go. My husband has been dealing with the sales people, parts people and management and it just seems to go no where and I’m fed up, we don’t need this. Would absolutely not recommend Lakeland Ford or dealing with them. Go somewhere else and save yourselves the headache.
A big thanks to Josh , Jake and Brad for making this purchase a great experience. Very professional from the first phone call to picking up the truck....... greatly appreciate it. Thanks for the wonderful service.
I went into Ford in order to get my 2015 Ford Explorer looked at. I was asked "Are you happy with your current Explorer?" my answer to that was, "NO!" as I settled for the vehicle and was not given what I wanted to begin with. I was then asked, "Would you like some help getting into a Ford that you love?" my answer was, "YES!" Immediately myself and my family were treated like royalty. The team at Lakeland Ford made my vehicle shopping experience an incredible one. They valued my opinions and my wants. The financing came easily and they were very supportive throughout the day. I will continue to shop at Lakeland Ford because throughout my vehicle shopping experience I never got treated as importantly as I did when shopping at Lakeland Ford. I left Lakeland Ford that day in a 2016 Ford Explorer Sport and I have never been so happy with my vehicle as I am in this one. The team at Lakeland Ford put me into a vehicle that suits all of my needs. Thank You
Our experience at Lakeland Ford was superb. We went there looking for a used truck. We left with a truck that leaves me wide eyed and smiling each time I start it, and a used car to replace my room mate's car. The sales staff were extremely curtious and willing to accommodate our every need. This was my idea of an ideal car shopping experience. When it comes time to replace our vehicles, I'll be back in hopes of experiencing this kind of purchase again. Thank you Lakeland Ford. Regards, Bill
Brad and Rene did a terrific job finding me the exact vehicle that I was looking for. They ensured that the vehicle had all of the options that I was interested in, and took the time to show me how to use those options (Rene showed me how to use the FordPass app, for instance). Everyone at Lakeland Ford was pleasant to deal with from start to finish. I highly recommend this business if you're interested in purchasing a new or used vehicle. Thanks again!
I have felt with Lakeland ford for about 10 yrs now. They go above and beyond, josh Isbister sold me my last vehicle and I ABSOLUTELY love it. I will continue doing business with them . 5 stars
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