Prince Frederick, United States
230 W Dares Beach Rd # 100
N/A
+13018559754
Good afternoon, I just called to schedule an appointment for a sonogram prescribed by my Doctor. The scheduler was extremely unprofessional and rude. She couldn’t understand the order verbatim, which was a sonogram to rule out thrombophlebitis. (Blood clot) She became very agitated and hung up on me. I went back in to my doctors office to have them schedule for me. She was then rude to them as well, and proceeded to hang up on me for a second time. I have just scheduled with American Radiology in which I was giving wonderful customer service. Needless to say, I will not be using your services, nor will I recommend you to anyone. As a matter of fact, I will be sure to share my poor experience with others.
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Always kind and understanding staff.
Here's the routine; my doctor sends a test order to RIA and immediately, RIA contacts me, sometimes more than once daily, to schedule the ordered test. However, once that test has been performed and results/report is produced? The RIA machine stops dead in its tracks. GOOD LUCK. Both you and your doctor are going to be calling them *and* doing all the legwork. I was just asked, by RIA, to drive 45 minutes to their office to pick up the report *when they could have and should have faxed the report to my doctor* A MONTH AGO. This is the second time RIA has dropped the ball and failed to follow through.
Patuxent imaging Radiology is a fabulous place to go if you need CT Scans MRI or Xrays to name a few things they offer. The staff is absolutely Awesome & very Compassionate to your needs. Thank You all
You would honestly this this place was a spa if you were not here for medial imaging equipment. Warmed gowns, tea and magazines in the waiting lounge, etc. The staff is kind, competent and prompt. I drive an hour to come here - it's worth it.
OMG! This place it's wonderful..staff the environment nice ...i would recommend their services to ALL!
I came here for sonogram and mamogram It was a blessing and I think God for being able to get an appointment right away very important when your having a follow up after a suspicious mamogram plus staff were great and nice and clean environment nice waiting area with coffee and tea while waiting also radiologist was very nice and caring
The staff and atmosphere are fantastic here. I wouldn’t get my mammogram done anywhere but here!!
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