Prince Frederick, United States
605 Solomons Island Rd N
N/A
+1 4105358978
The owner is horribly rude!!! Won’t be back.
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Never had a problem here. Clothes come back clean and on time. The staff are nice and have always been helpful.
I have gone for years Always like my cleaning but the lady that runs the place is taking it down. All the young kids are great. Today she told me to slow down. She couldn't find my cleaning under my number and then when I kindly said Thank You she walked away from me. I stopped her again said Thank you and she stared at me. I told her I will not be back. Said that it takes days to get your cleaning.
I've been coming to this location for 10 years... Until now! Brought in three brand new pairs of pants... First off, they aren't supposed to be creased! They decided to crease them down the sides of the pants nowhere near the seam. I confronted them about it and told them there wasn't supposed to be any creases in those particular pants. They ended up creasing them anyways and then removed the creases in all of my other pants that were supposed to be creased. Really??? When I confronted the owner, she proceeds to insinuate that I put the crease in the pants. What? Then she tells me that I need to tell them each and every time if I want a crease or not... I'm not sure why it is such a big deal to just crease them if they are already creased, or not crease them if there aren't any creases!!! Never again!
This place destroyed my evening gown! They called to tell me that the black bled into the white. I'm like, what the hell kind of solution are ya'll using! So I told them they better fix it! So without my permission, they took the dress apart to fix the white part of the dress. The dress is now a hot mess because she didn't put it back together right. Last time I checked, Ralph Lauren didn't work at that cleaners! I am very upset and will demand compensation for my gown today even if I have to obtain a lawyer. Find another cleaners...don't bother with this one!
Very dependable and trustworthy. Never had a problem in 12 years!
They did a great job on an alteration of one of my sports coats.
Was not happy today.....put 4 in big dryer and it did not dry one piece of clothing!!!! Was here on Saturday and put 2 loads of darks that had 4 pairs of jeans in them and they dried in same amount of time....
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