Prince Rupert, Canada
150 1st Ave W
N/A
+1 2506244146
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I experienced excellent service from the two ladies on the sales floor. They were very helpful in solving the few problems I had relating to the purchases I made. And I look forward to dealing with them again when the bookcase I ordered comes in. Furthermore, I must say that the two delivery men, who delivered my 65” Q90T Samsung TV, were both vital in packing it, and the counter I bought for it, up three flights of stairs. These gentleman also instrumental in setting it up for me. I am 64, and could not have done it myself. I am very grateful to these two men for their help.
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I called in an order from on island here and I ordered an L shaped sueade couch and I asked if it was in stalk in the store so I can get that same week delivery option and they said yes, so I tossed my old couches waiting for deliver 3 days later. After 5 days I call and ask where they are and they said they didn't have them so they had to order which takes another MONTH. At this point I'm pregnant with no couches and mad so I have to take up their offer for another couch not knowing what I'm getting into because he is selling it to me over the phone as if I can see it (because I live on an island I can't go in) I can't stress enough how much I mentioned I needed an easy cleaning surface that won't soak up liquid and they sent me this huge tweed couch that I could barely fit in my house. I paid straight up with Pay pal and they couldn't give me a refund on there so they had to send me couches I didn't want i guess. I wouldn't suggest ordering from them if it needs to be delivered on island. It often broken or not what you want
Great store, furnished my whole house at Mackenzie top to bottom. Trevor is a great salesman. Will continue shopping at Mackenzie.
Very easy shopping experience. Simram was extremely helpful! Would definitely recommend.
I bought my first at Mackenzie furniture and I love it. The sales guy Trevor is the best!!!!
Great experience! Simran, our sales associate, was very friendly, helpful and accommodating. We purchased a couch which was quickly and professionally delivered by the drivers. Overall, very happy with the service and our purchase.
Furniture was nice. Seemed a bit over priced. Had no coffee tables which was what we were looking for. Nice staff though!
Great looking store, walked in and was met by very friendly staff. I explained what I was looking for and it didn't take long for me to get my new wash machine. Being delivered this afternoon!!!! Thanks
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