Prince Rupert, Canada
170 George Hills Way
$$$
+1 2506243034
N/A
For a full 3 bed house removal. Make sure if you order online that you go and talk through in person your order with a copy of your paperwork that week. They had no idea what we wanted the week before despite an online booking form with paperwork from a month before. They said they didnt have a truck for us but then miraculously said they did and could give us two extra days before free of charge to ensure we got the truck.. but if you have booked it for a date the you should get it!! Odd stress which made no sense. So we got it only for the time we wanted as we didnt have space to park it. Even the day of picking up they had given most blankets to other customers so we had very few. 6. Overall poor service quality regards no undertanding an online order form. This could have been a total crisis quite easily instead we just stand to have all our furniture damaged. Just a minor issue. ( sarcasm) Should they retain the franchise? Post update. My husband told me later same day that they did attempt to make up for the mishap. They gave us 2 free days extra on the end of our agreement. Well done to them for attempting to rectify the inconvenience and potential damage to our furniture.
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Always great service
Very nice place to go, and very helpful!! We changed our minds about our truck size at the very last second and everything was straightened out without any fuss. Very accommodating and kind!!
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