Prospect, United States
6023 Timber Ridge Dr
N/A
+15022282993
I like the new management. I had a repair I needed on one nail that cracked after about 5 days after getting them done. They did the repair and refreshed all of the other nails and polish at no charge!
like
I’ve been going here for years but I don’t think I will be returning for a while for several reasons. First, I was in a few weeks ago (a couple weeks after stores started opening after Covid lockdowns) and I walked it. I was told I had to have an appointment but that they could help me this time only. They were not busy but I understand needing an appointment, I just didn’t know since the new policies were put in place. I had to wear a mask, which again I was fine with, however they also made me buy a nail kit bag to be used when I visited again as well. Again, I was okay with this, but what irritated me is that I had to go in the next week and they did not mention that I needed the nail kit bag (I forgot it in my car) but if it were a big enough deal that I had to buy one the first time but the second time going in they are re using them, then why did I have to spend extra money during my first trip? Speaking of extra money, I was told after the color was on that that particular color was an additional 5 because of the polish brand. I had never experienced that here before especially when I’m paying 40 for a pedicure already. My second reason for no longer visiting is due to the products they are using now. I get the dip powder on my nails and normally I can wear it for 2-3 weeks, however after the first trip my nails started chipping after half a week and on the second trip my nails started chipping the next day. It’s only been a week and I have 4 broken nails. The product quality is definitely not what it used to be with the new colors they ordered. I also don’t like feeling gouged when I already pay a higher price for the services they offer.
I LOVE this nail salon. Tina and Ty run a comfortable, meticulously clean and welcoming space. Their attention to detail is awesome. All the techs are great. Make sure to make an appointment, as they are well-loved and well-booked in the community!!
Love going to this place! I've tried other nail salons mostly because this place is closed on Sundays. Each time I've been disappointed and make it a habit to just go where I know the service is great, at TS. I've had multiple people do manicure, dip and pedicure, and have always satisfied.
Love this salon! It's family owned and operated and all the employees have been there for years. The gel and dip polish last forever or 4 weeks, whichever comes first. Which is great for this busy mom!
The person who did my nails... didn't do a horrible job but wasn't the best either. Tried to tell him my pinky from the left was noticeably longer then the left one...took a while, he kinda ignored (i think he didn't understand), another lady had to tell him in their language. And the nails just look like they have white spots when the color was solid. Other than that everybody seemed friendly.
Atmosphere seemed a little more laid back making it a more pleasurable experience than many I've patronized. Good job. Followup...sadly, noticed this pedi didn't last. Will give them one more try..everyone deserves second chance. Ditched 2 stars until then.
Ty and Tina the owners treat you like royalty. My first time there but it wont be my last! My nails and toes look better than they ever have!
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