Smyrna, United States
4838 S Cobb Dr SE
N/A
+16789030339
My father has been a resident for the past 3 years - he started out living in the assisted living rooms but after my moms death his health seriously deteriorated and we moved him into Memory care. We chose PV because they offered this easy transition. Basically we understood that “age in place” was part of their commitment to our loved one. However, over the past 1 1/2 years their organization has deteriorated - they’ve had numerous directors, can’t keep good staff and recently change management company’s. Their new management company, Sage, has come in and basically thrown many of the families of residents in memory care into chaos. They basically gave my dad a 30 day eviction notice because he requires too much care! Now, I understand some residents are a lot of care but I was paying 5400 a month plus I paid an additional caregiver for extra help! My dad was on hospice so the staff wasn’t even responsible for his bathing or medication orders. As of today they have given 30 day eviction notices to 3 other memory care residents - just what someone needs 2 weeks before Christmas! So word of advice - be aware if your love one needs additional care as they age - this will not be the place for them. As a registered nurse I would rate the care given here as sub par. No organization or supervision of employees. This place just wants your money - it’s all about the money.
like
Our mother has been at Provident Village for over a year and we are very grateful for the outstanding care she has received there. From the first meeting with Kat (who continues to offer residents and their families help wherever she can) to the present, we have been overwhelmed by the level of love and compassion demonstrated by the Provident Village staff. Mina, the receptionist at PV, demonstrates warmth and helpfulness every day toward residents and their family members, and this sense of caring permeates the facility. The med techs are very knowledgeable and professional, and the nursing assistants and others on the staff who care for the residents are consistently kind and compassionate. There is an active daily social program and Penny, the social director, works tirelessly to provide interesting and enjoyable opportunities for the residents. It is a beautiful, clean, well-run facility, and it’s executive director, Pat, does whatever she can to provide the best care to residents. We have watched our mother thrive there and we are at peace knowing that she is in such loving and competent hands.
Kat and the entire PV team has made this experience for my Mom and our family so much better than expected. The knowledge shared and compassion is genuine. We've been treated very well and all that matters to everyone on the team is that Mom is happy and cared for. Can't ask for more from our new extended family. I'm grateful...
I recently had a great experience working with Katherine . I was transitioning a relative into Provident Village and Katherine made the process easy and uneventful. She took me through it step by step and worked with me during the transition and afterwards to ensure my relative had and is having a great experience. Everyone at Provident Village has been extremely helpful.
Katherine Dyer-Wall is incredible! She is well informed and extremely knowledgeable. She was the determining factor in choosing Provident Village as the community for my mother. I highly recommend this community.
Deli
The best companies in the category 'Deli'