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Carpets America

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Provo, United States

carpetsamerica.com
Flooring storeCarpet installerCarpet storeFlooring contractorRug storeTile storeWindow treatment storeWood and laminate flooring supplierWood floor installation serviceWood floor refinishing service· Flooring store· Carpet installer· Carpet store· Flooring contractor· Rug store· Tile store· Window treatment store· Wood and laminate flooring supplier· Wood floor installation service· Wood floor refinishing service

Carpets America Reviews | Rating 4.7 out of 5 stars (8 reviews)

Carpets America is located in Provo, United States on 860 W Center St. Carpets America is rated 4.7 out of 5 in the category flooring storecarpet installercarpet storeflooring contractorrug storetile storewindow treatment storewood and laminate flooring supplierwood floor installation servicewood floor refinishing service in United States.

Address

860 W Center St

Phone

+1 8013778002

Service options

DeliveryIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair servicesService guarantee

Open hours

...
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P

Peyton Pond

Got the upstairs redone and have loved it. Tyson helped us out and was super responsive and helped us understand our options. Highly recommend.

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Derek H

We shopped around for carpet and Carpets America had the best selection and very competitive prices. We worked with Trevor. Trevor was very helpful in making choices, he didn't try to upsell us, but put our needs first. We learned what first class service was, as we were shopping around because I kept calling him asking question after question and he was always helpful. Our new floors and carpets look great. The installation went smoothly, everyone was professional and friendly. I simply can't recommend them enough. Thanks Trevor and team!

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Grant Daniels

Carpets America did a good job on the sales and customer service side for me. They had several good carpet options and their prices were competitive. Our sales person was kind and responsive. The install had a few hiccups; however, their customer service was great. With every installation finding they did what they could to repair it as fast as possible. When you combine our great experience upfront and their responsiveness to the installation findings, I would enthusiastically recommend them to anyone.

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Jacinda johnson-Stumph

Years ago, my good friend Scott, ran the store, he was one of the kindest guys I’ve ever known! I’ve lost contact with him since, but have been trying to find him to say hello& how much his kindness mattered& was appreciated!

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Jolynn Olson

The sales person at CoA was super nice and responsive. It seemed like things were going well, then went downhill when it came time for the installation of the flooring. The original installers canceled due to a double booking and the replacement team of installers damaged a good amount of our baseboards, door frames and even our kitchen cabinet in a few places. Carpets of America makes you sign that they have no liability for damage of the baseboards although they make you pay 200 if you want them removed and re-added. I understand that there will be some damage but not to the level it was. The installer company "Upgrade" lied or should I say failed to live up to their promise to us twice, saying they would return to fix this and that. Never did. Took another 2 weeks to get someone to come back and put on the baseboards they failed to put on. As well they mounted our toilet crooked and when we brought that up we were told that we would have to hire a plumber to resolve that. Did a bad job at caulking the tubs. Left a weird gap at the top of our stairs because they didn't plan it correctly so the lip didn't go in to the stair nose piece. They cut a small piece and just butted it up crookedly. Many uneven places as well as door frames cut too high and even some spliced/ruined. For the amount of money we spent, I can't believe what a wreck was left behind. No real accountability.

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Larkin Hastriter

Decent prices with great quality carpet and padding...good job scheduling our carpet installation and professional installation services. Sabrina was responsive and friendly throughout the process. Billing was super smooth. We had very little carpet waste.

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Alex Sisk

I had an awesome experience with Carpets America! I worked with Gordon Strate and he was super helpful. I was working on a very short timeline and they had a ton of options in stock and got it done quicker than anyone else could. I would absolutely recommend them to anyone.

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Michelle Barnum Smith

We had a great experience using Carpets America. Mike took a great deal of time with me to show me my carpet and pad options. He also went out of his way to quickly visit our new home and get as an estimate. We wanted to move in quickly so he worked with his crew to get us on the schedule so we could get settled in. The carpet is high quality and a great price. Thanks Mike!

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