Provo, United States
299 E 900 S #101
N/A
+1 8014292000
I went through a difficult time last year and I couldn’t afford healthcare, Karmin Bell and Clarissa Peterson are the most caring, patient and well intended healthcare workers I’ve ever met. Through ups and downs they were always professional, helpful and most importantly honest, even when it was tough. I don’t know if they’ll always be there but anyone who gets their help is in good hands. Without their help I don’t know what I would have done, they helped me get insurance and pointed me in the direction of much needed assistance programs to help get me back on my feet. I was always a human being deserving of their time and respect and that’s a big deal when life gets really hard. East Bay Health Center is a blessing to the community and deserving of support.
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The staff failed to file their half of the paperwork that needed to be filed for me to have health care. Now, I'm going to run out of medications. Then, Clarissa Peterson, the PA, failed to make the right referral -- twice -- for me to be tested for sleep apnea. Further, the secretary failed to call me back when I needed access to medical records to be able to proceed with a sleep study. Notice that the response, other than a misspelling, contained nothing about actually fixing the problem.
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