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Edible Arrangements

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Provo, United States

ediblearrangements.com
Gift shop· Caterer· Dessert shop· Gift basket store· Chocolate shop· Florist· Juice shop

Edible Arrangements Reviews | Rating 2.4 out of 5 stars (8 reviews)

Edible Arrangements is located in Provo, United States on 2255 N University Pkwy #27. Edible Arrangements is rated 2.4 out of 5 in the category gift shop in United States.

Address

2255 N University Pkwy #27

Phone

+1 8014771990

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Tina Ellsworth

Terrible service. I ordered 2 arrangements on their website to be delivered before Christmas. Tracking only says order confirmed. As of today Feb. 6th these orders have not been delivered. When I call the store Verizon answers and says it's temporarily out of service. I've tried calling the customer service number and it just hangs up on me. I just want my money back if they can't deliver what I ordered.

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Trish Andrew, Heritage Real Estate

REVIEW RE-SUBMITTED: Initially I gave a one star review based on below, but I spoke to Amanda, the store manager and she delivered a second, beautiful arrangement to my daughter and refunded 30. I'm raising the review to a 3 star - I really appreciate all of her effort to rectify things. I "splurged" because I wanted to do something really special for my daughter because I thought it could be a lonely and difficult birthday for her. I bought a 70 Daisy bouquet that looked beautiful online. What she got looked like something a 5 year old put together. The bouquet looked absolutely horrible. The service was terrible as well. No confirmation of the order so I tried calling. I had to try multiple times to get through to a person because their mailbox was full. Finally reached someone who said it would be delivered before 5:00. Didn't happen. I thought this was a quality company and I'm very disappointed.

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Mary Sauers

I placed 6 orders through the Edible Arrangements website for delivery before Christmas. Each order was in a different state - CT, MA, GA, AZ, TN and this one in UT. The other five were perfect. This store in Provo was a disaster. They did not deliver. The order never went beyond ORDER CONFIRMED. They didn’t contact me. I couldn’t contact them. My sister couldn’t contact them. I finally had to call the customer service number and after waiting half an hour got through. When the rep asked me if I wanted to reschedule delivery I laughed and said No Thank You! Sadly, this particular store is terrible.

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Larry Landen

I placed an order that was never delivered. I ordered on November 6 for a "Happy Birthday Delicious Fruit Design with Confetti Berries - Large" with extra add-ons that raised the price, and I carefully chose to have it delivered Saturday November 14, and I see the delivery date confirmed in the email receipt. But now it's near the end of the day on November 14 with no delivery, and the "track order" link from email now says they will deliver Monday November 16. Two days after her birthday is not her birthday, and is not what I paid for. Couldn't reach them on the phone, nor leave a message.

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Camila Echegaray

I decided to buy your product for our 5 year anniversary. All we got was smashed, not fresh, non presentable bouquet of fruit flowers. I even paid extra for the cut out #5 fruit and it came all broken and smashed up. You couldn't even tell that it was done on purpose. I am very upset on how the bouquet of fruit flowers conditions were when it was delivered. The strawberries were going bad. You can tell it was not kept in a cold environment while it was being delivered. All the fruits (pineapple, grapes, cantaloupe, and strawberries) were semi warm and droopy. I've requested a refund on the product that I paid for that was not delivered in the condition that I was promised. Having it be an anniversary gift it was very upsetting seeing the result. We will not be ordering from them again due to this unpleasant experience.

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elsa a

Well, it's good to know that Amanda is taking care of costumers. We'll see if she contacts me. It seems like the people that are working at the store don't care about their costumers or that they even have a job. I placed an order and just got half of it. We're paying almost 50 bucks for 6 pieces of fruit, it should be done right! Who gets away with charging all this money for 6 pieces of fruit? Edible Arrangements that's who. Should've looked at your reviews before placing order

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Oil Life

With Valentines day coming up, I just want to let everyone know.... My dad passed away ago February 13th, 2020, so my work so kindly sent my family an edible arrangement to be delivered the next day (Valentines Day). HOWEVER, my arrangement did not show up until the following Tuesday, the 17th. The girl that delivered my order said that they were too busy to deliver my order in time due to the Valentine orders. AND I swear, my arrangement had to have been sitting for so long as the fruit was old and there was so much juice in the bottom of the arrangement. THEY COULDN'T EVEN MAKE A FRESH ONE? My bottom line to ANY and ALL Ediable Arrangement companies is that if you have an order for anyone that had lost a loved one, it should take precedents over any valentines arrangement. A DEATH IS A ONE TIME THING! VALENTINES DAY COMES EVERY YEAR!

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Melissa McNalley

I placed an order to be delivered on Sunday the 20th. It was the only delivery option I could choose online. It’s the 22nd now and no delivery, no update to the online order. The tracking only shows “confirmed” I have tried calling a dozen times now and have not been able to get through on the phone or leave any kind of message. I paid almost 60 for this for a dear friend in mourning and can’t get any kind of resolution. So frustrated. I wish I had seen reviews for this location sooner.

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