Provo, United States
325 S State St
N/A
+1 8013730382
I've stopped at this Maverik almost daily for months due to my work location. From day one, I've loved the staff. They're always friendly, the food is acceptable for gas station food, and the bathrooms as of recently have taken a nice change in direction for cleanliness. Everything is stocked every time, and I've never had any issues. Overall, I'd say this gas station is better than others in the area.
like
Really good customer service. Clean bathrooms, and working soap dispensers (you’d be surprised how many I go to don’t work). Love the Turkey and Ghouda sandwich
I've never had any issues until today. I bought one of their sausage egg and cheese English muffins and the bread had mold on it. When I looked up a number so I could call them, i got an automated responce that no one was available to take my call.
Maverick usually has what I need but for convenience you can pay up to 4 times the price. Inexpensive gas, sort drinks, and hot dogs but if you need anything else it's expensive. I still go there because it's quick and always close by. So for a convenience store, I still give Maverick at Thanksgiving Point 4 Stars **** Garyleescritiques
John is easily the LEAST customer friendly person I've seen work here. Everyone else is always smiling and so nice. This poor excuse for an employee doesn't say a single word to anyone. Doesn't tell you the total of your purchase or anything customer service wise. I truly feel uncomfortable when he is the clerk and I go in there to purchase something. Please either retrain him, or move on from him.
On numerous occasions now, I have seen an employee (Nathan) without his mask on. He seems to remove it when doing various tasks, including moving and stocking items. When he does wear a mask, he does not do so properly. Most commonly, I've seen him wearing it as a chin strap. The original incidents where I saw this happen were shortly after the Utah mask mandate. As someone who cares about masks being used in the intended, effective way (covering mouth and nose), this is really frustrating and concerning. I raised the concern with Nathan directly and he responded with anger and indignance. I raised this concern with Stacey, his immediate manager. She was also not wearing her mask properly (wearing it well below the nose), but she assured me that she would bring the issue to Nathan's attention. Since her response didn't seem sincere, I opted to go to other gas stations (despite the convenience of this location) for several weeks. I recently decided to return, only to find Nathan manning the register with his mask just below his mustache. I asked him to wear his mask properly and he responded by pulling the mask below his mouth and stating, "If I put it over my nose I won't be able to breathe." Now, I don't assume that I know everything about the situation. Ultimately, though, what matters is that the message I get from Maverik—that they care about the wellbeing of the community and safety of shoppers—is actually enforced, especially among employees. I'm dumbfounded that this employee has been allowed to remain employed, let alone continue without any enforcement of policies. I'm baffled, given what a simple ask it is to have employees wear masks in the ways that are 1) mandated by law, 2) demonstrated to be effective, and 3) entirely safe and in no way problematic for breathing. I'm not shopping at any Maverik anymore because of this chain of incidents.
My favorite gas station! It's always clean and organized. The employees are very nice people. This location has handled social distancing, sanitation, etc. really well.
Stephan is HAWT.
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