Braybrook, Australia
7 Ashley St
N/A
+61 396898222
I'm extremely disappointed that I got hit with a "gotcha" charge of having to pay an extra 2 weeks rent for not giving enough notice to move out, when I feel like I gave them over 5 weeks notice that I would move out sometime within a given window. We had over half a dozen long back and forth messages back in December, trying to get my head around their move out policy, specifically to make sure I wouldn't get the fee. Then I moved out and I only noticed the fee because I checked my account carefully. Then, we had just as many long back and forth messages to understand what happened that ended in a phone call where they refused to change their position. It all feels very sneaky to me. I could think this was just a misunderstanding, if it weren't for the fact that this is the second time this kind of thing happened. Earlier in the year I switched to a larger unit and mysterious overcharges appeared on my account that I had to go through a lot of effort to reverse. I also got notices that my payments were late (when I was always on time). If you do use this service, also be sure to put a tarp over your contents- the ceiling is open air and birds dropped poo on my contents including my mattress.
like
The service and staff are incredibly helpful and friendly. They went over and above to try to accomodate me, my items were safe and undamaged during the time I used the storage facility. I highly recommend.
Part of the old RAAF fighter aircraft assembly plant back in the 1950's.
Will never go there again.. tricky people
Good price, extremely clean units, great location. Very secure.
Quite a large place and well laid out.
Easy access place and neat and clean.
Very convenient and easy to access.
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