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Public Services Ombudsman for Wales

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Bridgend, United Kingdom

ombwdsmon.cymru
Corporate office· Legal services

Public Services Ombudsman for Wales Reviews | Rating 1.8 out of 5 stars (5 reviews)

Public Services Ombudsman for Wales is located in Bridgend, United Kingdom on 1 Old Field Rd, Pencoed. Public Services Ombudsman for Wales is rated 1.8 out of 5 in the category corporate office in United Kingdom.

Address

1 Old Field Rd, Pencoed

Phone

+44 3007900203

Accessibility

Wheelchair-accessible entrance

Open hours

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B

Bryn Jones

Totally useless. Refused to even entertain a noise complaint against Nevill Hall Hospital, refused to follow their own procedures, achieved nothing with the parts of my complaint that they did review and finally just stopped replying. There is an outside company that oversees their work but PSOW will not allow them to investigate what they actually achieve, so that is useless too.

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Francesca Estasy

Shocked at reading how negative the reviews are. However it is my own experience. A sad case, bereavement and hospital. It has taken almost 18 months and still no closure. They have not listened to my GP/ AM or anyone about the extended delays which were not of my doing. Abysmal service and I am not contacted or updated. Biased and still ongoing. They refuse to speak and I am made to feel like dirt.

M

Mark Marshall-Howe

Waste of time. It would appear that they want you to do all the work! Putting in a second complaint as i write this.

J

Jenna Louise

Excellent service, it helps to contact these people has they help me get resolution to my case.

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steve lee

well i have to say the service was magnificent i contacted them in june 20017 and had my case listened to they were on the ball it was to do with the death of my wife in hospital the nhs tried to fob me of with a pack of lies hence the ombudsman took my case they ruled in my favour after a very intense investigation i proved my case i cant thank them enough

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